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  1. US
  2. TX
  3. Edinburg
Texas Department of Public Safety - Driver License Center

Texas Department of Public Safety - Driver License Center

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5160 N, I-69C, Edinburg, TX 78542, USA Get Directions
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ABOUT   Services Excellence Summary

The Texas Department of Motor Vehicles (TxDMV) was established by the state legislature in 2009 to bolster customer service, consumer protection, and the prosperity of motor vehicle-related businesses. It administers several motor vehicle programs, including vehicle registration and titling; vehicle dealer regulation; bus and carrier credentialing for intrastate and interstate commerce; oversize and overweight permit issuance, and grants to support law enforcement agencies in reducing motor vehicle burglaries and thefts. TxDMV is one of the few state agencies that provides more money for the state than it spends on itself. Most of the income is directed to building and maintaining the state’s transportation infrastructure. TxDMV is governed by a nine-member board appointed by the governor to oversee policy making for the agency. The department's mission is executed by the agency's executive director and professional staff. Its mission is “To serve, protect and advance the citizens and industries in the state with quality motor vehicle related services.”

 

SUMMARY   Reviews Summary

Reviews generally note the good customer service provided, which is a very important factor. Several express their satisfaction with the speed of the process to save time.Clarissa and Adrianna were singled out as personable people who eased the customer's troubles, Familiarize yourself with the process. Most were impressed by the staff's helpful nature. Most people find it very easy and quick to receive the service they came to obtain. DMV service was rated above average and went well. It was found hassle-free and very enjoyable. kfree RTDMV service was rated above average and went well. Wehn the customer confirmed their work activities.movies, some entertainment is provided, making the customer happier. DMV offers a lot of services that help increase the chances of a good experience for the customers.

 

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Pros & Cons

PROS
great experience ... (3)
excellent servic ... (3)
super helpful (2)
very friendly (2)
super nice (2)
friendly staff (2)
very kind (2)
recommend (1)
very smooth (1)
very helpful (1)
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Cons
rude (4)
unprofessional (2)
horrible (2)
disrespectful (1)
very disappointe ... (1)
disappointed (1)
upset (1)
awful (1)
unreliable (1)
horrible (1)

Texas Department of Public Safety - Driver License Center Reviews: 102. Average Rating: 4.0

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