5 Star Property Management was established in 2010 and has been serving families and companies since. We have been members of NARPM for the past many years and continue to stay well-informed of industry developments in property management.
Daniel Alu >> Property manager, owner
To pursue real estate as a profession, he decided in 2006. Real Estate License from Arizona School of Real Estate and Business was obtained. He worked as a commercial realtor in Arizona Property Specialists. In a harsh market, he acquired valuable skills and experience. He and Kenya decided to relocate to El Paso in August 2010 to participate in the real estate sector there. This was also an opportunity to be closer to his family. In 2010, he got his Texas Real Estate License. Since 2010, the guy has helped people and families by renting, buying, and selling when they need and managed their properties. Daniel, being a licensed real estate agent formed the 5 Star Real Estate in 2014. Later, they changed their name to 5 Star Property Management. Currently, he has two offices, one in El Paso TX and the other in Fort Worth TX
Reviews Summary
5 Star Property Management has mostly positive reviews from customers. One of the many key themes throughout the reviews is the company's excellent customer service. Clients frequently pointed out that they enjoyed their communication, finding it to be both timely and professional. The application process and move-in were also encouraged because they were quick and straightforward. There is also praise for the leasing staff's efficiency and responsiveness – some customers even reporting that they had communicated with them directly. This review further adds that their work was distinct and that they provided detailed explanations. Numerous clients considered the team members to be friendly, efficient, professional, and polite. Even when they faced some home-related challenges, several clients stated that the team members who worked on these homes worked hard to get ready for them. The overall feedback of the company was that it is polite, effective, and competent in its work. These characteristics make 5 Star Property Management a preferred rental company for many clients for future services. Customers and task accommodation.
Frequently asked questions
6 questions
What do 5 Star Property Management clients say about the work?
Clients frequently praise the team's excellent communication, professionalism, and quick responses throughout the rental process. Reviewers highlight the smooth application process and the team's ability to address concerns promptly, making renting a hassle-free experience.
Does 5 Star Property Management offer emergency repairs, and how responsive are they?
Yes, they provide emergency repairs as part of their maintenance services. Reviewers commend their fast response times and efficient handling of maintenance issues, ensuring that problems are resolved quickly and effectively.
What services does 5 Star Property Management provide?
They offer comprehensive services including Property Management (Residential Leasing, Tenant Screening, Property Marketing), Maintenance Services (General Repairs, Preventive Maintenance, Emergency Repairs), and Tenant Support (Lease Signing Assistance, Communication Support, Application Process Guidance).
What are the operating hours for 5 Star Property Management?
Who leads 5 Star Property Management, and what is their experience?
Daniel Alu, the owner and property manager, has been in the real estate profession since 2006 and has been operating in the property management industry since 2010. He holds both Arizona and Texas Real Estate Licenses.
Where is 5 Star Property Management located?
1218 E Yandell St Suite 105, El Paso, TX 79902, USA
Location & directions
El Paso, Texas
5 Star Property Management
Property Management Company
Address
1218 E Yandell St Suite 105, El Paso, TX 79902, USA