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East El Paso Animal Hospital

Name: East El Paso Animal Hospital
Address: El Paso, US
Telephone: +19155931712
Rating: 4.3366

101 reviews

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+19155931712

Open 8:00 AM - 6:00 PM now

3370 Wedgewood Dr, El Paso, TX 79925, USA Get Directions

emergency veterinarian Best Emergency Veterinarian in United States Best Emergency Veterinarian in Texas

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ABOUT Services Excellence Summary

East El Paso Animal Hospital has been in operation since 1986. Our practice is proud to serve El Paso as well as the surrounding areas. Our team consists of 5 doctors, more than 30 employees, and countless pets. We offer quality care and work together to provide the best possible pet care. Regardless of age or breed, we can treat your pet. At East El Paso Animal Hospital, we are dedicated to the life of your pet. Our professional veterinary team and lead veterinarian Dr. Orlando Garza seek to ensure that our pets have the best, longest, and healthiest life. The clinic is well-designed with state-of-the-art equipment, providing the most innovative treatment methods. Each of our hospital's staff is highly experienced and well-equipped to deal with all forms of cases. Seven days a week, we serve pets at all stages of life, from standard wellness walks to emergency cases.

SUMMARY Reviews Summary

The overwhelming majority of El Paso East Animal Hospital reviews are positive, as clients routinely highlight the staff and doctor's nurturing demeanor and ability to care for and understand their pets. Many say that the doctors work hard to ensure the animals return to health and the pet owners understand their pets' problems and what is being done. Other positive notes involve financial concerns and the staff adeptness at calming the anxious pet owner's nerves. The negative reviews, on the other hand, emphasize how the hospital can transform due to poor customer service during the stressful pandemic. One reviewer was disturbed by the lack of prompt communication, long wait times, and mounting expenses. They found it impossible to establish trust and thus considered alternatives for expensive procedures or pet care. All in all, most customers are appreciative of the clinic's lifetime care program for animals, their convenience, and knowledge, allowing regular checkups and visits for pets on the preventative program. The clinic is much more responsive, and many clients feel they are in good hands.

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Reputation Change over time

Pros & Cons

PROS

recommend (5)

very knowledgeab ... (4)

very friendly (3)

great service (3)

recommended (3)

very helpful (3)

friendly staff (3)

very professiona ... (2)

friendly and hel ... (2)

highly recommend ... (2)

Cons

expensive (1)

very long wait (1)

terrible service ... (1)

terrible (1)

0 stars (1)

awful (1)

upset (1)

would not recomm ... (1)

not recommend (1)

rude (1)