Thomas Purinton created El Paso Garage Door Repair at his Horizon location. His aim was to establish the best garage door repair firm in El Paso by providing excellent consumer goods at equitable rates and fantastic customer service. Thomas has worked around America installing garage doors and repairing them. He loved fixing things and solving problems. In his best days, he not only solved problems but also created excellent customer experiences. Thomas is dedicated to treating clients with dignity. His commitment to his mission to treat customers well has resulted in significant growth. With two locations and several service personnel, Thomas is now the sole proprietor of his business. His best days are when he receives favorable feedback from satisfied customers. Thomas and his team are spurred on by this to serve clients better. Contact us to learn more about Thomas and the company.
Reviews Summary
The garage door repair service from El Paso Garage Door Repair is reviewing well. Several reviews particularly mention specific technicians in positive light, with Stephen, Austin, and Jacob earning high recommendations. Customers also applaud the professionals' efficiency, communication, and detailed explanations of the door's features and necessary repairs. The company is also rated well for its speedy job completion, such as coming out the next day to salvage a damaged door to make it functional. The reviews endorse the customer service and the prices for El Paso Garage Door Repair. The company seems trustworthy with their friendly and fast communication approach to me and is worth hearing out if you need actual repair work or a garage door replacement.
Frequently asked questions
5 questions
What do El Paso Garage Door Repair clients say about the work?
Clients frequently praise the punctuality, professionalism, and thoroughness of technicians like Jacob and Austin. They highlight effective communication, quality repairs, and the team's ability to explain services clearly, contributing to a positive overall experience.
Does El Paso Garage Door Repair offer emergency services, and how do customers feel about their response time?
Yes, they provide emergency services, including same-day garage door repair. Customers appreciate the quick response, noting that technicians like Ramon arrive on time and efficiently handle repairs, often completing them in one visit.
What types of garage door services does El Paso Garage Door Repair provide?
They offer a range of services including Garage Door Installation (standard and custom), Garage Door Repair (spring and panel replacement, motor repair), Garage Door Maintenance (tune-up, lubrication, safety sensor alignment), and Emergency Garage Door Services (same-day repairs, opener repair).
Who founded El Paso Garage Door Repair, and what is their mission?
El Paso Garage Door Repair was founded by Thomas Purinton, who aims to provide exceptional customer service and reliable products at fair prices, treating every customer with respect, which has led to significant growth.