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Review Keywords Analysis

  1. US
  2. TX
  3. El Paso
Franklin Heights Nursing and Rehab Center
Franklin Heights Nursing and Rehab Center
Franklin Heights Nursing and Rehab Center

Franklin Heights Nursing and Rehab Center

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Open  00:00-23:59 now
223 S Resler Dr, El Paso, TX 79912, USA Get Directions
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ABOUT   Services Excellence Summary

Franklin Heights Nursing and Rehab Center is committed to ensuring that our loved ones receive the treatment, honor, and empathy that they deserve. We put our community according to these values. We uphold the privacy of our residents and their families and our workers. We strive to avoid the spread of COVID-19 from our premises, thus reducing the danger of spreading the virus to the community. The company's policy mandates preventive measures needed to mitigate risks to manage outbreaks. Each facility has its own intervention, prevention, and outbreak policies. The facility leadership reports the COVID-19 status of their facility to corporate leaders consistently. Corporate leaders provide guidance and resources.

 

SUMMARY   Reviews Summary

The many reviews are favorable about Franklin Heights, an El Paso facility. The staff is known to be welcoming and professional, and the caregivers are recommended for their excellent care. The community is warm and safe, easing family worries. As one out-of-town reviewer noted, Franklin Heights alleviated her burden through beautiful gesture. In particular, the therapy received a glowing review. The relatives of elders urge them to choose this facility from the bottom of their hearts. It has earned a significant recommendation because of its excellent services and welcoming environment. In sum, the community reviews not only recommend this place but also reveal a high level of satisfaction with many patients.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (12)
highly recommend ... (7)
recommended (7)
highly recommend ... (4)
excellent care (4)
friendly environ ... (3)
friendly staff (3)
very helpful (2)
good service (2)
great service (2)
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Cons
unprofessional (3)
horrible (3)
terrible (2)
awful (1)
horrible (1)
worst experience ... (1)
rude (1)

Franklin Heights Nursing and Rehab Center Reviews: 97. Average Rating: 4.3

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