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Review Keywords Analysis

  1. US
  2. TX
  3. El Paso
Hoy Family Auto
Hoy Family Auto
Hoy Family Auto
Hoy Family Auto

Hoy Family Auto

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Open 7:30 AM - 8:00 PM now
1122 Airway Blvd, El Paso, TX 79925, USA Get Directions

4.3

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ABOUT   Services Excellence Summary

In 1973, the Hoy family founded our modest business, and today we operate several dealerships in El Paso and the surrounding area. We are proud to support El Paso and the surrounding communities by employing nearly 300 people and having an active philanthropic and volunteering presence. While the company has advanced, our guarantees of exceptional customer care and easy in-house financing are still valid. We are located at 11565 S. I-10 in central El Paso, off I-10 and Airway. Some of our employees represent the second generation, while others have been with us for more than 30 years. We work hard to sustain the lowest prices for our customers based on competitive market conditions. You will also have a pleasant travel experience in our five-star service facility. Our luxurious shuttle and loaner service is the icing on the cake.

 

SUMMARY   Reviews Summary

The majority of the automobile customers post positive experiences with Hoy Family Auto and its members. The repeating names, Randy and Justin, included in many of the reviews point out that they are top-notch sales consultants. These customers laud their patience and dedication to guiding, detailing, and solving all vehicle purchasing and consultation demands. The most significant positive aspect frequently referenced by customers is the friendly and family-like reception and treatment provided by all Hoy Family Auto team members. These remarks frequently contain remarks about the non-pressure-buying environment provided by this team, with several customers stating they will only visit Hoy Family Auto and recommend it. Negative reactions to other automobile traders and their sales approaches, including Hoy's bad experience, are also included. Moreover, the most recent buyers of vehicles are delighted to share their reviews on how Hoy Family Auto gives them a safe and trustworthy car dealership environment. This increasingly suggests that the majority of clients mention their gratefulness to their sales consultants and other Hoy Family Auto members. This could be a reason many clients recognize Hoy Family Auto as a family-friendly, no-pressure auto dealer to buy new cars.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (17)
highly recommend ... (11)
great service (6)
amazing experien ... (4)
very helpful (4)
very professiona ... (3)
great experience ... (2)
best experience (2)
great job (2)
great deals (2)
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Cons
terrible (4)
horrible (3)
rude (2)
not happy (2)
bad customer ser ... (1)
unprofessional (1)
not recommend (1)
dishonest (1)
go somewhere els ... (1)
service is terri ... (1)
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Hoy Family Auto Reviews: 100. Average Rating: 4.3
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