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  1. US
  2. TX
  3. El Paso
James Avery Artisan Jewelry
James Avery Artisan Jewelry
James Avery Artisan Jewelry

James Avery Artisan Jewelry

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8401 Gateway Blvd W b02, El Paso, TX 79925, USA Get Directions
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ABOUT   Services Excellence Summary

Remember that you can wear your charm bracelet every day, but there are a few things to remember. Occasionally, charms or bracelets will become trapped on objects. To prevent this, we advise you to wear your charm bracelet on your non-dominant arm since it will not be bumped or rubbed as regularly as it would if it were on your dominant arm. Be cautious! Keep your charm bracelet away from electrical outlets. Unplug all phone chargers or other electrical cords that are connected to your dominant hand while you are wearing the charm bracelet. Right-handed individuals wear the charm bracelet on their left side, preventing the wires from touching the actual electrical outlet. Don't forget to take off your bracelet before doing any strenuous physical activity. With help from our friendly and helpful staff, we can service almost all of our designs because we make our jewelry in Texas Hill Country. If something you cherish is broken or needs a little extra love, bring it to your local store for an evaluation or reach out to our Customer Service team at 1-800-283-1770 or [email protected].

 

SUMMARY   Reviews Summary

Overall, feedback for James Avery Jewelers highlights the exceptional customer service and product quality. Multiple customers appreciated the helpful sales team who ensured they acquired the right piece. Individual testimonies detail quick cleaning and charm placement services, although they found versions purchased online. Additionally, numerous patrons received elegant gifts, noting that in-store assistance made the experience pleasurable. Both in the Cielo Vista Mall and the Odessa locations, these artesian items are expertly explained and obtained very quickly to cater to one's emergency needs. Handcrafted silver is incredible and has no effect on the skin even after prolonged wear. The remarks indicate customers' trust and gratitude for this company.

 

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Fran left a 1 star review
★☆☆☆☆
On TrustAnalytica
Aug 18
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PROS
great customer s ... (2)
best experience (1)
very helpful (1)
good quality (1)
very friendly (1)
on time (1)
great job (1)
great quality (1)
recommend (1)
helped me (1)
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Cons
rude (1)

James Avery Artisan Jewelry Reviews: 49. Average Rating: 4.5

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I spoke with someone two weeks ago that ensured me that the key fob necklace would be removed/no longer sold due to her agreeing that it resembles a noose. This item is still showing up on the company website and google. I’m appalled that she lied to me and that the company thinks it’s ok to be racist in selling such a horrific item. People were hung with a noose and you all are ok with that. I hope your sales decline until you remove such an item and any that are similar
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Fran left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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