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Martin Tire Company

Name: Martin Tire Company
Address: El Paso, US
Telephone: +19155926496
Rating: 4.4563

103 reviews

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+19155926496

Open 7:00 AM - 6:00 PM now

1341 Lee Trevino Dr, El Paso, TX 79936, USA Get Directions

tire shop Top Tire Shops in United States Top Tire Shops in Texas

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ABOUT Services Excellence Summary

Lee Trevino opened Martin Tire Company in 1981. Our headquarters houses all administrative and warehouse operations. Our central location allows us to dispatch tires, parts, and equipment for the whole business to 8 different physical stores daily. Lee Trevino store has nine service bays and two full-time ASE certified mechanics. We also offer the latest diagnostic equipment and tools. Martin Tire Company only employs highly trained auto technicians, mechanics, and salespeople. Excellent auto service in the region is our aim, and we can service any make and model vehicle, whether it is foreign or domestic. We are located off of I-10 and have more flexible service hours than ever. This way, we can always be available to be of service.

SUMMARY Reviews Summary

The reviews indicate that customers generally have a positive perception of the car repair shop. Some focus on friendly workers, particularly Jose and Gabriel, their excellent customer service, and their ability to deliver the services quickly and properly. Customers also emphasize great service experiences coupled with good work. Many comments show that the car repair shop has competent employees who prioritized their customer service and familiarity with their products. But some have claimed that the car repair shop took to long complete the service and assumed it was done only for the car to break down again. Customers give diverse reviews of the car shop, but the benefits outweigh the limitations. Many promise to come back and even recommend the car repair shop to other people. The likelihood of future service is high, and the responses highlight high-quality customer service.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great service (5)

recommend (5)

very friendly (4)

highly recommend ... (3)

friendly and kno ... (3)

excellent custom ... (2)

helped me (2)

great customer s ... (2)

excellent servic ... (1)

recommended (1)

Cons

not recommend (2)

upset (2)

extremely rude (1)

rude (1)

not happy (1)

disappointed (1)

really disappoin ... (1)

terrible service ... (1)

terrible custome ... (1)

terrible (1)