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Sunset Funeral Homes

Name: Sunset Funeral Homes
Address: El Paso, US
Telephone: +19158584408
Rating: 4.9

100 reviews

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+19158584408

Open 00:00-23:59 now

9521 N Loop Dr, El Paso, TX 79907, USA Get Directions

funeral home Best Funeral Homes in United States Best Funeral Homes in Texas

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ABOUT Services Excellence Summary

Licensed staff members are always available to assist you with any questions you may have about our services. Sunset Funeral Homes encourages you to reach out to team members at any time. You have many choices when it comes to funeral providers, and we encourage you to research your options before making any decisions. For more information on consumer issues related to preneed funeral contracts (including information on the trust funding agreements), or to file a complaint regarding a funeral home or cemetery, please contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705; 877-276-5554 (toll-free); www.dob.texas.gov.

SUMMARY Reviews Summary

Sunset Funeral Homes reviews are overwhelmingly positive, with a recurring theme of compassion towards families at a time of great loss. The team, led by Michael, is thorough and kind, showing care in all they do. Compassion, Alongside professional, by very attentive to our needs, they show a high level of skill, and the time entrusted with them is simplified. Many families speak of feeling supported and guided throughout the planning process. Several reviewers mention that the home stands out in the industry. Service did not involve a sales pitch as others did. Some practical improvements are suggested, such as disclosing pricing and facilitating Web-based service payments. Overall, the reviewers overwhelmingly recommend Sunset Americas as a place for families to turn to in hard times. This trend suggests that the products and services are perceived as exceptional by those close to the company. The reviewers only have good things to say about the establishment. Its compassion and skill make it family-friendly. Some straightforward changes would be welcome, but no one is disappointed.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (17)

very professiona ... (10)

highly recommend ... (8)

very helpful (6)

excellent servic ... (4)

very satisfied (3)

professional and ... (2)

great service (2)

very grateful (2)

very welcoming (2)

Cons

no customer serv ... (1)

angry (1)

think twice (1)