WestStar is a $2.7 billion locally owned community bank serving El Paso and the northern Mexico region known as the Borderplex. WestStar is the market leader for retail and business banking. We handle over $800,000,000 in assets for high-net-worth individuals and charities in our Wealth Management Division. Joe Sayklay manages our local team, which is recognized for its experience, certifications, and professional affiliations. Our combined experience exceeds 30 years in trust and estate management, investment management, and trust services.
Frequently asked questions
6 questions
What do WestStar clients say about the work?
Clients frequently highlight the professionalism and helpfulness of staff like Monique Martinez, who is noted for being patient and attentive. Overall, customers appreciate the friendly atmosphere and the quality of service provided.
Does WestStar offer online banking services, and what do customers think about it?
Yes, WestStar provides online banking services. While some customers find the hours somewhat limiting, they appreciate the accessibility of services and the helpfulness of the staff during banking interactions.
What services does WestStar offer for wealth management?
WestStar offers a range of services including personal banking, business banking, and online banking under Banking Services; automated bill pay, third party payment processing, and late fee handling under Bill Payment Services; and home loans, commercial loans, and personal loans under Loan Services.
Can I get help with bill payments at WestStar, and how do customers feel about this service?
Yes, WestStar offers bill payment services including automated bill pay and third-party payment processing. Customers have noted the helpfulness of staff in managing these services, contributing to a positive experience overall.
What loan services are available at WestStar?
WestStar provides a variety of loan services including home loans, commercial loans, and personal loans, catering to both individual and business needs.