The business was established in Plano in 1993. We have been honoured to help the DFW community in the years since. Our fourteen Metroplex locations are locally owned and operated. Our vision is for people to know us as the garage where they trust their vehicle for everything it entails.
We think of City Garage as far more than an auto repair or oil change shop. It's about helping our neighbours.
Reviews Summary
The majority of the comments are positive, with customers praising City Garage's promptness and competence. The quick service was lauded by customers, emphasizing the service's reliability. Clients stated that they were seen right away, and repairs were completed promptly while they were listening. The workers were professional and helpful in all of these circumstances. The effort was courteous and professional. City Garage was able to promptly diagnose the problem and make the necessary repairs. The expense was reasonable in comparison to the other stores. City Garage provided outstanding client care. City Garage's good reputation was also reflected in its reviews. Some reviewers had a few complaints, with one noting that the store was challenging to locate. Customer maintenance may be an issue because it was discovered that once customers return, they are less likely to receive frequent emails. Many clients had fewer emails than before. A few pricing problems were also stated in unfavorable reviews. Customers were disappointed by a lack of consistency. The business may have gaps in its service offerings, but the service as a whole is beneficial. Customers praised City Garage for the good, clean work they did. City Garage is a store that can be trusted. The customers who left reviews on the site indicated that they were happy with the experience.
Frequently asked questions
7 questions
What do City Garage Auto Repair & Oil Change clients say about the work?
Customers frequently praise the friendly staff, quick service, and the thoroughness of the diagnostics. Many highlight the team's ability to explain issues clearly and provide efficient repairs, often completing work faster than expected.
Does City Garage Auto Repair & Oil Change offer state inspections, and how fast is the service?
Yes, they provide state inspections, including vehicle safety and emissions inspections. Reviewers have noted that the process is quick, often completed in under 30 minutes, making it convenient for those with busy schedules.
Can I get an oil change at City Garage Auto Repair & Oil Change, and what types do they offer?
They offer several types of oil changes, including standard oil change, synthetic oil change, and oil change with filter replacement. This variety allows customers to choose the best option for their vehicle's needs.
What are the operating hours for City Garage Auto Repair & Oil Change?
Does this business handle battery services, and what do customers say about their experience?
Yes, they provide battery services including replacement, testing, and installation. Reviewers appreciate the prompt service and the informative approach of the staff, making the process straightforward and hassle-free.
How does City Garage Auto Repair & Oil Change handle diagnostics for vehicle issues?
They offer comprehensive diagnostic services, including engine, electrical system, and fuel system diagnostics. Customers have reported satisfaction with the thoroughness of the diagnostics and the clarity of the explanations provided by the technicians.
Where is City Garage Auto Repair & Oil Change located?