Professional serviceExcellent workFriendly staffCustomer serviceKnowledgeable staffGreat pricingQuick serviceOn time deliveryProfessional installationQuality work
About this business
Established in 1952, Fort Worth Billiards Superstore is the go-to place for barstools, game room furniture, and billiards. Our products impress people, but our customer service is even more outstanding. Our top brands include Brunswick, AE Schmidt, and Imperial, as well as Valley Products. Our independently owned Fort Worth Billiards Supply has been in business since 1896. Customer service is our priority, and we want you to rely on our many years of knowledge and trust. The same experience and trust that our customers have trusted since 1952. We are completely vested in our store and have stayed involved from owners to employees. All employees have been trained to work with the knowledge and experience that we have accumulated over the past 69 years. Our staff's high retention rates are a sign of our experience and success. We encourage employees to share their knowledge and ideas with others, and help them grow in knowledge, product and service sales. We have the largest inventory of accessories and game room furniture in the market, even though we are not a franchise.
Reviews Summary
Fort Worth Billiards reviews are overwhelmingly positive and it is clear that the company has multiple satisfied customers. The customer service and professionalism of the company's staff are excellent. The staff are knowledgeable, friendly and committed to satisfying their customer's needs, and the customers frequently use the word professional. Most unaudited and comment on the efficiency of the customer service in the Fort Worth store, even though they have never worked with the store before. The customers believe that the company is very good and also to appreciate the discount price and punctuality of the delivery service. Another major thing is the communication skills. They are good and the customers are frequently answered immediately when they have questions. This also increases the level of satisfaction of the customers. The sales and quality of the products in the store are also given positive reviews. Customers are always happy with the products when they purchase them and also trust them. The customers encourage others to buy from the store because they serve only good quality products.
Frequently asked questions
7 questions
What do Fort Worth Billiards Superstore clients say about the work?
Customers frequently praise the team for their professionalism, punctuality, and thoroughness. Reviewers highlight the quality of installation and maintenance services, noting the staff's knowledge and the excellent customer service provided throughout their experiences.
Does Fort Worth Billiards Superstore offer table moving services in Fort Worth?
Yes, they provide local and long-distance table moving services, as well as setup after moving. Reviewers have commended the professionalism and efficiency of the team during these services.
What are the operating hours for Fort Worth Billiards Superstore?
The store hours are as follows: Monday: 10:00 AM - 6:00 PM, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 6:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: Closed.
Can I get my pool table refelted at Fort Worth Billiards Superstore?
Absolutely! They offer full table refelting, rail refelting, and custom felt options. Customers have expressed satisfaction with the quality of the refelting services provided.
What types of billiard accessories does Fort Worth Billiards Superstore provide?
They offer a range of billiard accessories, including cue tips replacement, ball sets, and cue repair services. Customers appreciate the variety and quality of products available.
How does Fort Worth Billiards Superstore handle maintenance and repair services?
They provide shuffleboard maintenance, pool table repair, and general maintenance services. Reviewers have noted the team's expertise and quick response times for maintenance requests.