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Fort Worth Cycling & Fitness

Fort Worth Cycling & Fitness

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Open 9:30 AM-6:00 PM now
3315 S Cherry Ln, Fort Worth, TX 76116, USA Get Directions
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ABOUT   Services Excellence Summary

Fort Worth Cycling & Fitness offers in-house wheel building. We are able to customize the build design for each rider. Custom wheels are often more affordable than purchased wheels because they're specifically designed for a rider's needs. We may also need to customize parts to fit your specific needs in ways not possible with pre-built wheels. Our expert wheel builders start at $35.00 per wheel, but parts are not included. Our bicycle service and repair starts with a no obligation estimate. The bike experts will meet with you to discuss the needs of your bicycle and offer an estimate. We have handled so many repair jobs that you should schedule an appointment. Your bike will be serviced, and you will get it back as soon as possible. Your understanding and cooperation are appreciated. Any bicycle service we provide will be 100% complete. You only need to pay for the service once. We will solve the problem as quickly as possible, but not if you're unhappy. To keep your bike running smoothly between tune-ups, we recommend a few products. Our selection is vast and includes lubricants, cleaning and more. We also provide quality service. You can order your products online and pick them up at a shop at no extra cost.

 

SUMMARY   Reviews Summary

Reviews depict an overwhelming customer satisfaction, highlighting knowledgeable and attentive service. Many reports showcase a warm and welcoming customer service. In addition, several customers distinguish their customer service examples by commending James, Logan, and Matt by name. The staff are praised for their capacity to educate and inform customers about both bikes and bikes. One customer explains that they drove all the way from Albuquerque to Fort Worth to experience the fantastic range of Velotric electric bikes. They were able to test-drive the bikes and receive advice from the store's knowledgeable staff, which ultimately led to them purchasing two bikes immediately. A few customers who left greatly satisfied repeat customers after their first purchase, mention the thoughtful atmosphere which creates customer trust in both the product and retailer. Customers frequently say that the price of the bikes and select parts is fair when matched with other dealers known for reliable customer service. Some reviews indicate that the store is very rare and complements the independent stores that are disappearing in major cities. Except for one sales employee or the bicycle repair technician, many customers review the company's service. Many who have new bikes need guidance concerning accessories and replacements, and the store has been of great help to them. The majority of customers who get their bicycles for the first time comprehend that their bikes are newbies and that sales teams, like them, need knowledge and experience. The business appears to benefit from its knowledgeable employees in this case. We also have a goal a year of buying an electric bicycle, and some customers who have mechanical parts of their bikes replaced and repaired by Velotric suggest it. At least in this instance, it may be continued. Although small online retailers can provide small discounts on the bikes, customers are willing to pay the store to assemble the parts of their mechanical display and any rotating bike remarked proudly. Another commuter indicates that they are from a different dealer, learns from this commuter that this store has been instrumental in their first bikes. and I can't recommend this store enough.

 

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Pros & Cons

PROS
recommend (7)
great customer s ... (4)
very knowledgeab ... (3)
great service (3)
highly recommend ... (3)
great experience ... (3)
extremely helpfu ... (2)
friendly staff (2)
friendly and kno ... (2)
helpful staff (2)
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Cons
waste your time (1)
stay away (1)
worst experience ... (1)
Fort Worth Cycling & Fitness Reviews: 100. Average Rating: 4.8
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