Great massagesRelaxing environmentProfessional staffExcellent facialsClean facilityTranquil atmosphereTea availableGreat customer servicePersonalized serviceBeautiful space
About this business
Fort Worth's location is in Crockett Row, a shopping district. It is convenient to downtown and a few min from the Modern Art Museum. The citizens of Fort Worth obtain normal relaxation in our office. H-Circle Wellness Center, our wellness center has 14 treatment rooms and a couple's therapy room. H-Circle Nail Lounge has 4 zero-gravity chairs. Best Spa in Dallas and Plano, Best Place to Get Pampered SA Current Magazine
Reviews Summary
The reviews are mixed, with many users ecstatic about the relaxing ambiance, professionalism of employees, and the services they got, mentioning their profound delight in facials, massages, manipedis, and numerous other treatments and the outstanding commitment to client satisfaction. However, there are a few reviews that mention bad customer service and a wrench in appointment scheduling, which one negative experience is with a massage booking by the husband's wife. Nonetheless, the spa management responded swiftly, disappointed customer, finding a quick solution and giving an adequate discount, which is appreciable and repair the damaged repute of the spa as it was previously not the first time that she had gone there. Bookings late comers and native-language-related to in-laws, were accommodated by exceptional customer service at the front desk, attention that the customers were observing. As a result, the spa was recommended by these clients, and hence loyal to subscribers and clients longing for relaxation.
Frequently asked questions
5 questions
What do Hiatus Spa + Retreat clients say about the work?
Clients frequently praise the tranquil environment, cleanliness, and the professionalism of the staff. Specific mentions include exceptional massages by Chelsea and Stephen, as well as outstanding facials by Logan, highlighting the team's commitment to relaxation and quality service.
What services does Hiatus Spa + Retreat offer?
Hiatus Spa + Retreat provides a variety of services including Massage (Swedish, Hot Stone, Signature), Facials (Gua Sha, Hydrafacial, Classic), Manicure (Eco-Gel, Basic, The One & Only), Pedicure (Epic, Basic, Spa), and Membership options (Monthly, Yearly, Referral Offer).
Can I get a manicure at Hiatus Spa + Retreat, and what do customers think about it?
Yes, they offer manicures, including the Eco-Gel and Basic options. Customers have expressed satisfaction with the manicure services, noting the relaxing environment and skilled staff, particularly praising the personalized attention they receive.
What type of membership options does Hiatus Spa + Retreat offer?
They offer a Monthly Membership, Yearly Membership, and a Referral Offer that varies. This membership provides regular access to their services and is popular among returning clients.