Friendly staffGreat customer serviceClean bedsHelpful staffWell kept salonClean salonGreat spray tanInviting atmosphereHelpful with productsAttention to detail
About this business
Welcome to the tanning salon where we strive to deliver the best customer service in Fort Worth. We are delighted to help you discover your desired hue. Visit our experienced tanning professionals to learn about our advanced sunbed and sunless tanning options.
Reviews Summary
The reviews generally focus on the impressive salient qualities of the staff and facilities but diversifies towards mixed reviews. Several customer review the professional and friendly demeanor of the front desk staff and the sanctuary’s cleanliness and general management, while others say the spray tanning service is second to none. Among the positive reviews, are mentions of the possibility of shopping various products such as tanning lotions. On the contrary, some customers criticize the establishment’s customer service, citing a recent occurrence when one Abby attend a client with disregard; a customer stated that he had an issue with a leaking product he bought from the salon that Abby mishandled. Management, however, helped the complainant in finding an amicable solution and was satisfied with their overall response. One client even requested a promotion for Kelly. The South Fort Worth salon got high marks for its consistent and top-grade customer service and generally excellent facility. But some clients criticized the salon for poor customer service. Therefore, it can be concluded that, while a section of their staff get positive reviews, others were disastrous situation. Much as Kelly enjoys the support of a consistently satisfied clientele and staff pointing towards her possible promotion and other management decisions, her leadership in a messy situation was criticized.
Frequently asked questions
7 questions
What do Palm Beach Tan clients say about the work?
Clients frequently praise the cleanliness of the salon, the friendly and helpful staff, and the quality of the tanning beds. Many highlight the professional service and attention to detail provided by the team, particularly noting the manager's exceptional customer care.
Does Palm Beach Tan offer spray tanning, and how do customers feel about it?
Yes, they provide spray tanning services, and customers have reported positive experiences, often mentioning that their spray tans exceeded expectations and were applied by helpful staff who ensure satisfaction.
Can I get a consultation at Palm Beach Tan before starting my tanning sessions?
Yes, they offer consultation services to help you choose the best tanning options for your needs, ensuring a personalized experience.
What types of tanning beds does Palm Beach Tan have?
They provide various tanning options, including spray tans, base bed tans, and high-pressure bed tans, allowing customers to select the method that best suits their preferences.
How does Palm Beach Tan handle customer service issues?
The team is committed to resolving issues and has received positive feedback for their responsiveness and professionalism in addressing customer concerns.
What tanning products are available at Palm Beach Tan?
They offer a range of tanning products, including lotions, after-tan care products, and self-tanners, ensuring customers have access to quality items to enhance their tanning experience.