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  1. US
  2. TX
  3. Fort Worth

Post & Parcel

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4364 Western Center Blvd, Fort Worth, TX 76137, USA Get Directions
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3.8
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ABOUT   Services Excellence Summary

Post & Parcel provides UPS, FedEx, DHL service. U-Hauls, Private Mails Boxes, and Faxes are among the products and services available. We still deliver additional Clerical support such as Scan, Print, and Shredding. Our array of Texas souvenirs and nostalgic sweets is worth a look. You will contact us by call, online, or in person at our store. Post & Parcel – Keeping you connected, around the corner and all over the world. Do you need a Fort Worth Notary Public? It has always been a hassle to find one when you need it. We are committed to dealing with your confidential papers properly, rapidly, and according to the law.

 

SUMMARY   Reviews Summary

Reviews repeatedly praised Post and Parcel for their amazing and personal customer service, highlighting the perceived comfort and familiarity, emphasising the friendly, quick service and problem-solving. Many customers appeared to face difficulty with a different shipping carrier, resulting in the packages being rerouted to Post and Parcel; however, their contents were always safely returned to their owners. Being able to offer a solution to each customer shows the staff's profound knowledge and caring. They made an impressive number of mentions of the staff members by name, which seemed to demonstrate the loyal following of the store for many years. As well as various increased retail experiences and different reasons for going back to pay the store with a variety of nonshipping needs, the convenience to the e-commerce business owners that find shipping their packages a consistent struggle, which has endured throughout the Covid-19 pandemic. Customers were quick to praise the store as not just a business, but also a welcoming, friendly community for the local people, especially considering its response to the current public health crisis by providing various safety measures. There were no negative comments from the reviews I saw, but it is extremely important. The comment further down shows the store deserves the highest rating because of the top services provided.

 

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Reputation Change over time
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Pros & Cons

PROS
love this place (2)
super nice (2)
great service (2)
so impressed (1)
great place (1)
fantastic servic ... (1)
staff is friendl ... (1)
awesome service (1)
friendly and hel ... (1)
always polite (1)
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Cons
rude (3)
expensive (2)
too expensive (1)
rude (1)
very expensive (1)
horrible (1)
terrible service ... (1)
terrible (1)
poor customer se ... (1)
extremely rude (1)
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Post & Parcel Reviews: 78. Average Rating: 3.8

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