Customer feedback summary: 1. Rude front desk personnel – the front desk personnel was very off putting during the first call. I was inquiring about the cost of consultation. She immediately told me I can contact someone else. I asked for reference, not because we didn't have it. However, her suggestion was too quick. You indeed needed someone else for your probate needs, and it was a pleasant experience. 2. Rude front desk personnel – the front desk personnel was very off putting during the first call. I was inquiring about the cost of consultation. She immediately told me I can contact someone else. I asked for reference, not because we didn't have it. However, her suggestion was too quick. You indeed needed someone else for your probate needs, and it was a pleasant experience. 3. Kind and helpful – Very nice & helpful. 4. Kind and helpful – Very nice & helpful. 5. Excellent people – Awesome.6. Excellent people – They helped my daughter. Excellent people.7. Highly recommended – They helped my daughter. Excellent people8. Highly recommended – Polly is a doll! Highly recommend!!9. Expert Support – Polly is a doll! Highly recommend!!10. Professional lawyers – Very helpful.11. Professional lawyers – Very helpful