Reliable Operating under the leadership of Reverend Michael Bill and Charlotte Bill since 1973, Rev. Bill Clair Family Mortuary has served the residents of Houston and its environs. Our funeral home offers comprehensive services ranging from prearrangement to aftercare. Furthermore, the company provides varied funeral and burial services, cremations, and other services. We prioritize meeting the families' needs and offer all-round support in a multicultural mortuary.
Reviews for Mr. Bill Clair and Family Funeral Home are overwhelmingly positive. Multiple customers thanked the company and Mr. Clair and his family specifically for treating them like family. They mention customers being attentive, sympathetic, and compassionate. Ms. Mary once thanked Mr. Clair for taking care of her mother years ago, and her son took care of his wife in May 2021. Most professionals felt that they went the extra mile for their clients, going beyond the call of duty. A unique selling point of the family funeral home is the fact that they still see the family as their immediate and extended family. They ensure compassionality no matter the service but like any other business they have service gaps too. One customer mentioned that they had to wait a whole month to receive one of the services. Although other customers have given good reviews, it is not the kind of service that the company often experiences. However, the majority of the customer's feedback about the funeral home is positive; the customer's welcoming environment, family approach in managing the funeral process, active communication, and overall experience.Runner upThe family funeral home has had some positive feedback from the customers. The majority of reviews indicate that the company is competent, welcome, and professionally runs by a compassionate, caring family who puts the family first. A large number of customers have recognized the company's ownership as dependable in handling their funeral services and listening to their falls and feelings. They make the customers feel like family, which is a major selling point of the company. A small number of customers have not recommended the company as they have also experienced some service gaps, like long waiting times for the company to deliver some service. In general, the family funeral home has had more, positive reviews than negative reviews. A large number of customers were happy with the services offered by the company.
