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US / TX / Houston
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Cross Country Mortgage - Erik Maya

Address: 2550 N Loop W Suite 650, Houston, TX 77092 Get Directions

What people love

From reviews
Responsive staff Smooth process Dedicated guidance Free refinance Available support Commitment to clients

About this business

About CrossCountry Mortgage

CrossCountry Mortgage, LLC is a prominent national mortgage lender dedicated to assisting individuals and families in achieving homeownership. As America's #1 Retail Mortgage Lender, the company offers a comprehensive suite of mortgage solutions, including FHA, VA, conventional loans, and exclusive programs. They emphasize a personalized approach, with local teams understanding regional markets to provide tailored guidance. CrossCountry Mortgage prides itself on being a community-focused organization, aiming to make the homebuying and refinancing process smooth, stress-free, and transparent for every client. Their mission is to open doors to homeownership by providing expert advice, reliable support, and a wide range of loan options.

Credibility and Trust

CrossCountry Mortgage has established significant credibility through numerous accolades and a strong commitment to client satisfaction. They have been recognized with awards such as the Better Business Bureau Award, Mortgage Executive Magazine's Top 50, Scotsman Guide Top Mortgage Lenders, and Top Workplaces awards from The Plain Dealer and Scotsman Guide. With a customer rating of 4.98 based on over 1400 reviews, the company demonstrates a high level of trust and client satisfaction. Their dedication to transparency is further evidenced by readily available licensing information, terms and conditions, and a comprehensive privacy policy, ensuring clients are well-informed throughout the mortgage process.

Offerings and Solutions

CrossCountry Mortgage provides a wide array of mortgage products and services designed to meet diverse client needs. Their offerings include home purchase loans, refinancing options, home equity loans, and specialized loan programs like FHA and VA loans. They also offer down payment assistance programs to help make homeownership more accessible. Complementing these loan products, the company provides valuable resources such as mortgage calculators, helpful articles, a home value estimator, and mortgage terminology guides. Their services are geared towards guiding clients through every stage of their home loan journey, from initial pre-approval to closing day, ensuring a tailored and supportive experience.

Unique Advantages

CrossCountry Mortgage distinguishes itself through its status as America's #1 Retail Mortgage Lender, signifying a large and trusted market presence. The company's recent acquisition of Two Harbors and RoundPoint further enhances its capacity to serve a broader range of clients and property types. They emphasize a community-centric model with local loan officers who understand their markets deeply. Additionally, their commitment to client success is highlighted by a strong focus on providing expert guidance and a personal touch, ensuring a smooth and stress-free mortgage experience for all.

Frequently asked questions

7 questions
What do clients say about the experience with Erik Maya at Cross Country Mortgage?
Clients frequently praise Erik Maya for his dedication and guidance throughout the homebuying process. Many highlight his responsiveness and ability to resolve questions patiently, which fosters trust and confidence during a significant financial decision.
Does Cross Country Mortgage - Erik Maya provide support for first-time homebuyers, and what do reviewers highlight?
Yes, they support first-time homebuyers, with reviewers emphasizing Erik's step-by-step guidance and commitment to making the process smooth. Clients appreciate the personalized attention and reassurance provided during this important journey.
What are the operating hours for Cross Country Mortgage - Erik Maya?
The operating hours are as follows: Monday: 8:30AM-5:30PM, Tuesday: 8:30AM-5:30PM, Wednesday: 8:30AM-5:30PM, Thursday: 8:30AM-5:30PM, Friday: 8:30AM-5:30PM, Saturday: Closed, Sunday: Closed.
Can I expect a personalized approach when working with Erik Maya at Cross Country Mortgage?
Yes, Erik Maya and his team emphasize a personalized approach, leveraging their local market knowledge to provide tailored guidance, which is reflected in positive client experiences.
How does Cross Country Mortgage - Erik Maya ensure a smooth homebuying process?
They focus on providing expert advice and reliable support throughout the homebuying and refinancing process, aiming to make it as smooth and stress-free as possible for clients.
What types of mortgage solutions does Cross Country Mortgage - Erik Maya offer?
While specific services are not listed, they are known to provide a comprehensive suite of mortgage solutions, including FHA, VA, and conventional loans, tailored to client needs.
Where is Cross Country Mortgage - Erik Maya located?
2550 N Loop W Suite 650, Houston, TX 77092

Location & directions

Houston, Texas
Cross Country Mortgage - Erik Maya
Mortgage Broker
Address
2550 N Loop W Suite 650, Houston, TX 77092
Hours
Open 8:30 AM - 5:30 PM
Cross Country Mortgage - Erik Maya Reviews · 4.9 average
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