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  2. TX
  3. Houston
Fastrac Energy Services
Fastrac Energy Services
Fastrac Energy Services
Fastrac Energy Services

Fastrac Energy Services

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10696 Haddington Dr Ste 130, Houston, TX 77043, USA Get Directions
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ABOUT   Services Excellence Summary

In 2019, Fastrac has enabled thousands of homeowners to switch to cheaper and cleaner energy, cutting electricity by 50% or more. Solar power and energy storage are the homes of the future; we are here to help you. Whether the sun is shining or not, you can harness its power. You save money on your energy bills and tax, and you do not have to worry about rising energy prices. Solar power helps homeowners save money and is good for the environment since it is essential. Solar is renewable and reduces impact - go solar today and help our planet! Solar also scales; our recommended solar power installation helps you take advantage of more sun energy to power your home.

 

SUMMARY   Reviews Summary

The reviews suggest that Fastrac scores high in client support and overall installation management. The company’s customer engagement is impressive, with constant communication and guidance provided throughout the process. Clients get a good impression from the installation team’s efficiency and professionalism. Several customers comment on the easy-to-understand information about the solar system and usage given by the installers, saying they felt more informed. Others also say that the company is among the fastest and most reliable in the industry. Some reviews also hint that the company's installations are well-designed and pleasing to the eyes. The present solar system consumers say that they have had massive savings in power bills. The reviews show that the company has high levels of clients satisfaction.

 

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Alex left a 1 star review
★☆☆☆☆
On TrustAnalytica
Feb 21
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Fastrac Energy Services Reviews: 101. Average Rating: 4.3

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We had them install a MASSIVE system. The total cost was $130k. I wish I knew how AWFUL the experience with them as the installer was going to be. At this point i'm unsure if i'm going to have to hire a lawyer to finish things with them. Their designers changed the design without my consent and I didn't sign off on what they installed. The installation was mostly done when I noticed something was different. We will see if they hold true to their guarantee. Installation was in Sept. As of writing this review, there are still all the boxes and trash still sitting in our barn after being told numerous times they'll get it taken care of. It's been over 6 months since the installation. Their company LIED to the company funding the loan that the project was complete. As of writing this review, IT'S STILL NOT COMPLETE. I've paid my loan AND insanely high electricity bills (more than doubling my monthly bill) and spending almost $900/month on electricity because I had to also pay for the solar bill that should entirely replace my power bill. Had I been able to pay according to the contract, I should have had AT LEAST 90 days from when my solar panels kick on and when I am supposed to start paying on my loan. This is because it can take a few months to fully kick on via the power company. Nope, i've been paying more than DOUBLE because they lied to the loan company. THEN the engineers decide to change the placement of my batteries AFTER they're installed. Still waiting to hear about the finish of this installation. They have directly violated our contract and have refused to reimburse me for payments their failure as an organization has made me pay by stating the project was complete when it wasn't. By their own contract, they're supposed to have at least 90 days from the completion of the panels to when i'm supposed to start paying. I've called and emailed them numerous times just to get blown off and NOTHING DONE! RUN, DO NOT USE THIS COMPANY!!!!!!
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Alex left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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