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  1. US
  2. TX
  3. Houston
Idealease of Houston NW

Idealease of Houston NW

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Open 7:30 AM-10:00 PM now
14201 Hempstead Rd, Houston, TX 77040, USA Get Directions
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ABOUT   Services Excellence Summary

Idealease, Inc., is North America's premier commercial truck leasing and rental company. Idealease provides stability, responsiveness, and expertise to the trucking industry. We do this by having commercial vehicles available as needed and providing excellent service at a predictable cost. We offer our customers more than 45,000 trucks and trailers in our fleet. More than 430 Idealease dealerships are present across the United States, Canada, and Mexico, offering the best service technicians and recent diagnostics technology. They also have a large parts inventory and unrivaled truck expertise. Idealease helps private fleets switch to full-service leasing from truck ownership. We can help anyone make the transition with our unique organizational structure. We have the best retention rate in the industry because we prioritize efficiency and maximizing vehicle uptime. We have a direct connection to truck manufacturers and access to parts and services that no commercial trucking company can match. We provide the parts and services that keep trucks running, allowing our clients to focus on serving their customers.

 

SUMMARY   Reviews Summary

Based on customer feedback, the mechanical shop is excellent. People are mostly kind, polite, and work well in a respectful and professional manner. The customer service always made the space inviting and accommodating. Workers in the mechanical workshop were also mentioned as being helpful and open arms environment. Common Thread in multiple feedback about the mechanical shop was that the whole team were the best. The combined effect of the positive attitudes of the team added to the positive environment, which in turn was appealing to the customers. Based on the feedback, there is no reason not to recommend the mechanical shop because all the factors that build up to good service, the company displayed. The message is that any client I can easily see from the comments below that many of them were very pleased with the service many great customer service with open arms environment can't say was very pleased.

 

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Pros & Cons

PROS
very polite (1)
very friendly (1)
very pleasant (1)
friendly and hel ... (1)
always polite (1)
very helpful (1)
great customer s ... (1)
great people (1)
Cons
rude (1)
slow (1)
terrible service ... (1)
Idealease of Houston NW Reviews: 43. Average Rating: 4.2
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