LaserAway

Laseraway will charge you an arm and a leg for treatments. $3k down the drain. If the treatment is done incorrectly or you’re not fully informed, there are no refunds on procedures. Laseraway customer service will send you to an office in a different state and when you travel an hour Laseraway will tell you the only option is to reschedule. Laseraway literally made my wrinkles worse and won’t refund me. They nurse told me to wait 2-3 months and my wrinkles are just gettting more definitive. The nurse told me the higher the frequency for treatment the better the results would be and Thermage the company is saying not to go high on the first treatment. I now have deep wrinkles thanks to them and no recourse or no refund. So please do not trust anything they say. They are very nice but highly disorganized, only want your money, and don’t respect the patients they treat in the long run. The local manager told me I could get a refund and tonight corporate called and this was a miscommunication as well. Katrina Valladao with Corporate at contacted me tonight and just sent me the consent on the fact I signed off before the clinician told me the incorrect information and states because I signed the consent before treatment I don’t have a right to be refunded. Feel free to call her with your questions at (323) 408-8194. Unprofessional, Not recommended, Disorganized, Do Not Trust, Overpriced