Lux Beauty

Customer comments: In summary, customer numbers 1, 3, 4, 8, 10, and 12 confirmed that they had a great experience in Lux Beauty. They were particularly impressed by the professional efforts made by Barbara, Barbie, and Melanie in providing the services. Women mentioned that they felt welcomed and loved the environment of the beauty center. The professional service met their expectations and went above and beyond, as they look forward to returning for a retouch. Customers further asserted that they felt comfortable with their decisions on the hair color. Melanie took time to guide their choices, making them feel as part of the selection process. The company succeeded in enhancing the service experience by providing customers with hair products within the salon. This made the product choice easier for customers, as they were explained the need for the product. The customer finally benefited from the price match and the ease with which the product was recommended and purchased. The above customers have been retained, and they recommend Lux Beauty for the effort and good customer experience.