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  1. US
  2. TX
  3. Houston
NAPA Auto Parts

NAPA Auto Parts

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Open 7:00 AM-7:00 PM now
6090 Long Dr, Houston, TX 77087, USA Get Directions
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ABOUT   Services Excellence Summary

NAPA was created to combat the rising need for a decentralised and efficient auto parts distribution network across the country. NAPA is a brand that 91% of the DIY customers recognise today. Drive your car with confidence and peace of mind by purchasing only the premium quality of automotive parts for any vehicle at NAPA Auto Parts. We can help you find the proper vehicle battery, brakes, or filters for your automobile, or discover other parts, tools, and equipment at our shop. Contact us by phone or come in to place your order. Orders can also be placed on our website and picked up curbside or in our shop. We look forward to serving you soon! Your local NAPA Auto Parts Team

 

SUMMARY   Reviews Summary

The store receives positive comments for its excellent customer service. Numerous customers praise the friendly and knowledgeable employees. Many say how the team members are ready to help them locate the auto parts they need for sales, browsing and offer relevant information. Customers often mention Rick as the employee to talk to for parts because of his knowledge on items in stock. Common phrases used in the reviews are 'good service' they have always found all parts they were looking for and the positive and uplifting atmosphere. A clean environment is embraced and backed by a fast-moving queue for the shoppers. It is good for a customer to expect the parts they need to be in the store but it is another thing getting them at a cheaper price. The store has numerous customers due to the same parts in different stores and leads the market. The reviews display customers' satisfaction.

 

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Pros & Cons

PROS
great service (4)
good customer se ... (2)
good service (2)
great customer s ... (1)
knowledgeable an ... (1)
great people (1)
service was good ... (1)
helped me (1)
helpful staff (1)
good price (1)
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Cons
will not return (1)
NAPA Auto Parts Reviews: 99. Average Rating: 4.3
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