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Review Keywords Analysis

  1. US
  2. TX
  3. Houston
RMS Auto Care
RMS Auto Care
RMS Auto Care
RMS Auto Care

RMS Auto Care

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Open  7:00 AM - 6:00 PM now
1759 Westheimer Road Central, Houston, TX 77098, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Searching for honest and trustworthy auto service and repair shops in Houston, TX that stands behind their work? Look no further than RMS Auto Care, Houston’s top collision and auto repair shop. Engine service, brake repair, and any other repair your car needs are all available here. Our ASE-certified mechanics work hard every day to enhance their knowledge of vehicles and their skills. For those unfortunate times when your car needs cosmetic repairs, we also have an auto body and collision shop. RMS Auto Care can repair your vehicle after a collision or service it to keep it running smoothly. We have also committed to providing you with a quality customer experience. Car repair at our shop is guaranteed. All repairs come with a nationwide 3 year/36k mile warranty. Call us today if you require car repairs. We look forward to meeting you to see how we can assist. Also, book an appointment for your next service online. RMS Auto Care makes it simple for you to locate a qualified auto shop.

 

SUMMARY   Reviews Summary

RMS auto repair service reviews reflect a uniform fond attitude towards it's customer service. \n Most reviewers, agree on the exceptional customer service and compassion of the employees, including Whitney and Chris, and the auto repair facility is praised for exceeding their expectations. \n There are numerous clients who have had their warranty issues resolved through RMS and free services like free-day care and complimentary services like tire rotation, and many other complimentary offers to their oil change clients. \n The RMS team remains high praised for their honesty and professionalism, and the vast majority of customers recommend them. \n The establishment relies heavily on references from previous clients to earn new clientele, with many of those who have visited the facility stating that RMS team have done the job generations to earn the respect of the community. \n However, the shop's efficiency can lead to a packed garage on weekends, so it is recommended to schedule in advance. \n Clients are encouraged to visit RMS for all their automotive repair and maintenance needs, as the majority of reviewers agree that it is a hidden gem.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (5)
highly recommend ... (4)
very friendly (3)
very knowledgeab ... (2)
very helpful (2)
very professiona ... (2)
great service (2)
friendly staff (2)
excellent servic ... (1)
attention to det ... (1)
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Cons
go somewhere els ... (1)
disrespectful (1)
RMS Auto Care Reviews: 101. Average Rating: 4.8
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