Cleaning servicesFair pricingCustomer serviceFriendly staffQuality serviceCustom piecesGreat pricesGood quality of goldWorked with budgetGreat selection of diamonds
About this business
SAM JEWELERS Customer Feedback
1. Rude young woman working at the kiosk very stupid completely clueless! She literally picked up my 10k gold chain and said the guy is not here and threw it and finished her facetime call with another young lady. The young man that actually repairs the jewelry is super sweet and moves very fast.
2. This was absolute bs wait time was a little over a month. The young lady that works at this kiosk was super rude and stupid completely clueless! She literally picked up my 10k gold chain and said the guy is not here and threw it and finished her facetime call with another young lady. The young man that actually repairs the jewelry is super sweet and moves very fast.
3. 10/10 service! Sam is very fair with price and makes beautiful custom pieces. Service is fast too, no long times waiting for your custom piece. 4th time coming to Sam Jewelers. Will be coming back for more custom pieces.
4. This was straight up bs wait time was a little bit over a month Sam told me 3 weeks literally just to resize a bracelet and he had our belongings for 2 months and back and forth conversation between the young lady and Sam was very unorganized and I had to call him back all the time. 10/10 service! Sam is very fair with price and makes beautiful custom pieces. Service is fast too, no long times waiting for your custom piece. 4th time coming to Sam Jewelers. Will be coming back for more custom pieces.
5. Bought a silver bracelet for almost $1000 and when I purchased it Sam said I’d you ever want to sell it back he’ll buy it back for 90% of what I paid. I went today to sell it back to him and he didn’t even acknowledge me and the staff member that asked him what I was there for said “He said he’ll give you $100 for it. When I bought Sam just wanted a quick and fast sell and didn’t keep his word like a man. DONT BUY FROM THESE PEOPLE
6. I bought a silver bracelet for almost $1000 and when I purchased it Sam looked me in the eye and said if I wanted to sell it he’ll buy it back for 90% of what I paid. Then I went today to sell it and he didn’t even acknowledge me and when the staff member asked him what I was there for she said “He said he’ll give you $100 for it. Don’t sell it to him.” Like I said he’s just a quick seller that doesn’t keep his word. Scam artist. DONT BUY FROM THESE PEOPLE
7. Thy have the best selection of diamonds and great deals!
8. Great gold and great service
9. Bought a bracelet 5 years ago and they always clean it for free super good business
10. I bought my gold here and recently brought it back for cleaning they did an absolutely amazing job! My jewelry looks brand new again. The staff was professional, friendly, and took great care of my pieces. Highly recommend this place if you’re looking for quality service and people who truly care about their customers.
11. Bought my wife a chain for Xmas and she loves it, customer service 5 stars
12. Good quality of gold
13. Worked with our budget and delivered a beautiful bracelet!
14. Everyone was so nice and cleaning was free 100% recommend
15. customer service was amazing and cleaning was free 100% recommend
Frequently asked questions
7 questions
What do SAM JEWELERS clients say about the work?
Clients frequently praise the quality of custom pieces and the efficiency of the service. Many highlight the professionalism of staff like John and the fast turnaround for repairs and cleaning, noting a commitment to customer care and satisfaction.
Does SAM JEWELERS offer jewelry repair services, and how do customers feel about the turnaround time?
Yes, they provide various jewelry repair services, including chain repair and polishing. Reviewers often mention quick service, with some repairs completed in under an hour, showcasing their efficiency.
What services does SAM JEWELERS provide?
They offer a range of services including Custom Jewelry Design (Custom Rings, Custom Necklaces, Custom Bracelets), Jewelry Repair (Chain Repair, Stone Resetting, Polishing and Cleaning), Jewelry Purchase (Gold, Silver, Diamonds), Jewelry Appraisal (Verbal, Written, Insurance), and Jewelry Cleaning (Basic, Deep, Restoration).
What are the hours of operation for SAM JEWELERS?
Their hours are as follows: Monday: Closed | Tuesday: 11:00 AM - 7:00 PM | Wednesday: 11:00 AM - 7:00 PM | Thursday: 11:00 AM - 7:00 PM | Friday: 11:00 AM - 7:00 PM | Saturday: 11:00 AM - 7:00 PM | Sunday: 11:00 AM - 7:00 PM.
Can I get my jewelry cleaned at SAM JEWELERS, and what do customers say about this service?
Yes, they offer jewelry cleaning services, including free cleaning for past purchases. Customers frequently commend the quality of the cleaning, often stating their jewelry looks brand new after service.
What types of jewelry appraisal does SAM JEWELERS offer?
They provide various appraisal services including verbal, written, and insurance appraisals, ensuring customers receive the necessary documentation for their jewelry.
Where is SAM JEWELERS located?
159 Sharpstown Center #180, Houston, TX 77036, USA
Location & directions
Houston, Texas
SAM JEWELERS
Jeweler
Address
159 Sharpstown Center #180, Houston, TX 77036, USA