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Review Keywords Analysis

  1. US
  2. TX
  3. Irving
CarMax

CarMax

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Open  10:00 AM-9:00 PM now
3100 Spur 482, Irving, TX 75062, USA Get Directions
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3.7
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Service Sub Service Average Price Range
Car Purchase Used Car Purchase
$15,000 - $30,000 Call to Book
Owner Vehicle Memory Removal
$100 - $200 Call to Book
Vehicle Inspection
$100 - $150 Call to Book
Car Selling Instant Quote
Varies by vehicle Call to Book
Sell Gently Used Vehicle
Varies by condition Call to Book
Trade-In Offers
Varies by vehicle Call to Book
Customer Service Consultation for Buyers
Loan Support
Consultation fees may apply Call to Book
Warranty Explanation
Vehicle Repairs Routine Maintenance
$50 - $150 Call to Book
Warranty Repairs
Covered by warranty Call to Book
Diagnostic Services
$100 - $200 Call to Book
Vehicle Trade-In Evaluative Inspection
Instant Offer Generation
Varies by vehicle Call to Book
Guidance Through Trade-In Process
ABOUT   Services Excellence Summary

At CarMax, our leading-edge consumer engagements and unwavering dedication to quality have made us the largest used car dealer in the U.S. Over the years, our company has evolved and grown, and we aim to help our customers transition to a future in reciprocal trust. In 1993, CarMax introduced its revolutionary “no haggle” price philosophy, transforming the agonizing and often dreaded car-buying process into a transparent, truthful transaction for everyone. Our company philosophy is one of enhancing clients by challenging the traditional rules of retail; shifting the paradigm and prioritizing the requirements of the user. Our cars and trucks have passed a thorough inspection by expert technicians, and there are no haggling, no difficulties, and no high-pressure sales tactics in any of our stores. Select from many secondhand vehicles based on your choice, and then all of your vehicle purchasing and trade-in needs can be done in a convenient location. Sell your vehicle to CarMax; it's quick, easy and immediate, or you can leave without a trade. Each vehicle is CarMax Certified, and you can test drive it for free. CarMax Irving avoids the hassle and is situated near you, making it the place to go.

 

SUMMARY   Reviews Summary

Overall, reviews of Carmax are mostly good. Customers generally describe the sales staff as pleasant, not pushy, and supportive throughout the purchase or selling process. Several users were happy with the speed of the transaction, with a few reporting that they arrived at an agreement quickly. A few customers have commended the service they experienced as well as the variety and price. Some also mention that their relationship with the salesperson went beyond a sales transaction. They, too, might be given timely advice and help in diverse areas. Carmax has a few lo..

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (3)
super helpful (2)
very pleasant (2)
great service (2)
listened to what ... (2)
friendly staff (2)
best place (1)
beyond impressed ... (1)
helped me (1)
experience was g ... (1)
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CarMax Reviews: 104. Average Rating: 3.7

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John Doe left a 5 star review
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