Helpful teamThorough answersFirst time buyer supportEfficient processTransparent communicationPatient staffQuick processDedicated service
About this business
Yvette Hernandez-Veterans Lending Group
Up-to-date information on customer feedback:
From the beginning of the process, everyone involved, from my search for a house to all the final paperwork, was great. Everyone was very attentive, cooperative, patient, they always kept me up to date with any necessary changes or documents. For it being my first time buying a house, the process was quick and easy with you guys and if in the future I decided to buy another house you would be the first ones I would contact or recommend. Thank you so much for all your help and making my purchase so quick and easy.
"Exceptional service! From start to finish, my loan process with Hector Soto was smooth, efficient, and transparent. The team went above and beyond to ensure I understood every step of the process, answering all my questions promptly and thoroughly. Their professionalism and dedication instilled confidence in me, making what could have been a stressful experience, a breeze. I highly recommend Hector Soto for anyone seeking a seamless and trustworthy loan process. Five stars without hesitation!
The team was very helpful, always available to provide assistance to us. They made sure we were always ready for and informed about our loan status.
As a first time home buyer, we went into this with an absurd amount of questions and every question was answered! Highly recommend working with Nancy and Hector!
Communication was not there. Whether it was with us or the title company. We had to come to with more than expected closing costs 2 days before closing because it wasn't organized the week prior.
Frequently asked questions
7 questions
Is Yvette Hernandez at Veterans Lending Group good for first-time buyers, and what do reviewers highlight?
Clients frequently praise the team's attentiveness and support for first-time home buyers, noting that they answered all questions and made the process smooth and easy. Reviewers specifically mention the cooperative nature of the staff and their ability to keep clients informed throughout.
What services does Yvette Hernandez at Veterans Lending Group offer?
They provide Home Buying Assistance, including Initial Consultation, House Viewing Coordination, and Offer Submission and Negotiation. Additionally, they offer Loan Processing services like Loan Pre-approval and Loan Application Assistance, as well as Customer Support with Regular Updates and Post-Closing Follow-up.
What are the hours of operation for Yvette Hernandez at Veterans Lending Group?
Their hours are as follows: Monday: 8:30AM-5PM, Tuesday: 8:30AM-5PM, Wednesday: 8:30AM-5PM, Thursday: 8:30AM-5PM, Friday: 8:30AM-5PM, Saturday: Closed, Sunday: Closed.
How does the loan processing work with Yvette Hernandez at Veterans Lending Group?
The loan processing includes services such as Loan Pre-approval, Loan Application Assistance, and Closing Cost Estimation. Reviewers have noted the efficiency and transparency of the loan process, making it easier for clients to understand each step.
Can I get regular updates on my loan status with this mortgage broker?
Yes, they provide Regular Updates on Loan Status as part of their Customer Support services. Clients have appreciated the team's communication and availability to address inquiries throughout the loan process.
What do customers say about the communication at Veterans Lending Group?
While many clients commend the team's attentiveness and availability, one reviewer mentioned a lack of communication regarding closing costs, indicating that experiences may vary. Overall, most feedback highlights effective communication during the loan process.
Where is Yvette Hernandez at Veterans Lending Group located?
2710 Clear Creek Rd Suites 104,105,106, Killeen, TX 76549
Meet the team
1 member
Brooke Villano
Executive Vice President of VA Lending
Location & directions
Killeen, Texas
Yvette Hernandez at Veterans Lending Group
Mortgage Broker
Address
2710 Clear Creek Rd Suites 104,105,106, Killeen, TX 76549