Helpful staffExcellent serviceGreat experienceFriendly staffQuick processWorked with budgetAttention to needsVariety of carsBest pricePatience
About this business
Sames Super Center was established in Laredo in 1910. In its early days, Harry E. Sames and W. J. Harry E. Sames Jr. ran dealerships in Laredo and Hebbronville. W.J. Harry E. Sames Jr. operated the Laredo dealership from 1940 until he passed in 1956. Harry Sames (Hank) III, W.J. Hary E. Sames Jr.'s grandson, was the general manager in 1981. Evelyn Sames, Hank's daughter, became the fifth-generation family member to run the business in 2010. The company celebrated its century mark in 2010, and Richard Sames, Hank's niece, recently joined and is also adjusting to the business. The Sames Auto Group has grown significantly since Hank and Evelyn took over. The company bought the Laredo Honda dealership in the 1980s and erected a new Honda location on the loop by 2016. The Sames Auto Group forayed into Corpus Christi in the early 2000s by purchasing a Ford dealer, opening a Kia dealer in Laredo, investing in Austin with a pre-owned dealership, a Ford dealership in Bastrop, and a Chrysler-Ram-Dodge-Jeep dealership also in Bastrop. The company acquired the Ford and Nissan dealers in Kingsville, Texas in 2016. Sames Team is driving Texans since 108. What drives the Sames Team today? It values everything. Priority number one is providing world-class services and products to meet customer needs. The Sames Family represents American Entrepreneurial Spirit, being one of the biggest privately held companies in South Central Texas.
Reviews Summary
One customer commended the service given by Kenneth, Sammy Rubio, Arturo de los Santos, and numerous other employees who made them at ease and provided invaluable assistance in selecting a vehicle in their capacity. A good number of consumers commended the diverse vehicle selection available for purchase in the company and the culture that Kike Vela instilled when dealing with a consumer concerning budgetary flexibility. Client referrals heavily praised Eduardo Manzo, who they stated had a committed personal touch to meet client needs and provide suitable pricing for their new acquisition. Similarly, Jose Gutierrez's dedication to his work was commended, and many hinted at speedy and simplistic car acquisition processes. Enrique Vela was referred to as hospitable, knowledgeable, and good at communicating, especially since he could walk a long mile to guarantee client peace of mind when observing the distinct car and car insurance packages. The review summary illustrated that the business had a tenet of achieving utmost customer satisfaction by ensuring that significantly personalized service and customer service astonishingly receive a sense of sincerity and honesty unusual in the vehicle acquisition industry.
Frequently asked questions
7 questions
Is Sames Super Center good for first-time buyers, and what do reviewers highlight?
Yes, many clients praise Sames Super Center for their supportive environment, especially for first-time buyers. Reviewers frequently mention the helpfulness of staff like Enrique Vela and Elizabeth Santoyo, who provide guidance throughout the purchasing process.
What services does Sames Super Center provide for vehicle sales?
Sames Super Center offers a variety of vehicle sales services, including new cars, used cars, and trucks. They also provide customer service like consultation, trade-in appraisal, and vehicle financing, along with trade-in services and after-sales services.
Can I get a trade-in appraisal at Sames Super Center, and what do customers say about it?
Yes, Sames Super Center offers trade-in appraisal services. Customers appreciate the thoroughness of the appraisal process, often highlighting the staff's willingness to work with them on their trade-ins.
How does Sames Super Center support customers after purchasing a vehicle?
They provide after-sales services, including vehicle maintenance, warranty services, and repair services, ensuring customers have support long after their purchase.
Who manages Sames Super Center, and what is their history?
Sames Super Center has a rich history, managed by the Sames family for over a century. Currently, Evelyn Sames leads the business, continuing a legacy that began in 1910.
Does Sames Super Center offer vehicle financing options?
Yes, they provide vehicle financing as part of their customer service offerings, helping clients secure financing for their vehicle purchases.