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Review Keywords Analysis

  1. US
  2. TX
  3. Lewisville
DriveTime

DriveTime

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Open 11:00 AM-7:00 PM now
1653 S Stemmons Fwy, Lewisville, TX 75067, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

DriveTime has helped more than 4,000,000 individuals secure financing in the United States. We have a unique in-house model that allows us to offer flexible financing options to almost anyone, which makes us one of the best car dealerships near you. Our 8,587 used cars for sale are also supported by more than just financing and selection. The customer is the most important to DriveTime, and each car purchase receives the same high-quality customer service. This is why your online search for a vehicle for sale near you has taken the first step to improve your used car buying experience. Our online application may be the first store to offer consumers the opportunity to decide the best car for them with reasonable terms. By submitting your financing application online, you can see if we have a vehicle that matches your individual financing requirements. You can search for used cars throughout the DriveTime.com database, so you can shop for a vehicle next to you. Our financing options for cars are similar to what you would get from other dealers or financial institutions.

 

SUMMARY   Reviews Summary

The positive reviews of Drive Time's Lewisville TX location mostly point to Matt, Edwin, and Alan as golden hearted and customer-focused salespeople. Multiple customers note the ease and speed of the buying process, from financing and payment terms to information transparency. Customers who worked with Matt commend his friendly, social nature and credit assistance, with an emphasis on getting them what they want and need in a timely and stress-free way. Edwin and Alan also get high inspection marks for service and professionalism, with their ability to work with each customers' circumstances. Customers feel relaxed and part of the team throughout the process. So much so that they are able to leave the lot within an hour. At the end of the day, Drive Time and its salespeople are portrayed as humanizing the industry, giving them a solid rating of 10/10. It is common to see Drive Time recommended to first-time buyers._Value_received is evidenced by how willing they are to come back for their services in the future.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (12)
great customer s ... (7)
great experience ... (7)
great job (4)
very professiona ... (4)
helped me (3)
very informative ... (3)
super helpful (3)
highly recommend ... (3)
very helpful (3)
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Cons
waste your time (1)
will not be retu ... (1)
DriveTime Reviews: 103. Average Rating: 4.9
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