Austin Law Office

CUSTOMER FEEDBACK SUMMARY:1. WHERE DO I EVEN BEGIN? MR. AUSTIN IS BY FAR THE BEST DEFENSE LAWYER IN EAST TEXAS. HE HAS HANDLED MY CASES WITH EXTREME CARE AND ATTENTION TO DETAILS. HE HAS THAT BULLDOG, GRAB ON AND HANG ON MENTALITY THAT IS ESSENTIAL TO RECEIVING FAVORABLE OUTCOMES IN COURT. HIS ASSISTANT, KIMBERLY, GOES ABOVE AND BEYOND AND ALWAYS HANDLES MY CALLS WITH A PROFESSIONAL AND PERSONABLE TOUCH THAT REASSURES ME I AM IN GOOD HANDS. THEIR PROFESSIONALISM, EXPERTISE, AND DEDICATION TO YOU TRULY SET THEM APART AS THE BEST IN CRIMINAL DEFENSE FIELD. THANK YOU MR. AUSTIN!ENDRATING:5PRESENTATION:5CHEAPRATING:5DESIGN:5TOPRESENTATIONMEAT A BIT OF CHICKEN, VERY HINGED. 5I HAVEN'T RECEIVED MY 20% DISCOUNT RATING:502. WHERE DO I EVEN BEGIN? MR. AUSTIN IS BY FAR THE BEST DEFENSE LAWYER IN EAST TEXAS. HE HAS HANDLED MY CASES WITH EXTREME CARE AND ATTENTION TO DETAILS. HE HAS THAT BULLDOG, GRAB ON AND HANG ON MENTALITY THAT IS ESSENTIAL TO RECEIVING FAVORABLE OUTCOMES IN COURT. HIS ASSISTANT, KIMBERLY, GOES ABOVE AND BEYOND AND ALWAYS HANDLES MY CALLS WITH A PROFESSIONAL AND PERSONABLE TOUCH THAT REASSURES ME I AM IN GOOD HANDS. THEIR PROFESSIONALISM, EXPERTISE, AND DEDICATION TO YOU TRULY SET THEM APART AS THE BEST IN CRIMINAL DEFENSE FIELD. THANK YOU MR. AUSTIN!ENDRATING:5PRESENTATION:5CHEAPRATING:5DESIGN:5TOPRESENTATIONMEAT A BIT OF CHICKEN, VERY HINGED. 5I HAVEN'T RECEIVED MY 20% DISCOUNT RATING:503. Austin law office was a huge help with my case. They’re very attentive and respond quickly. The out come of my case was exceptional. If need be I would use them again and highly recommend!!ENDRATING:5PRESENTATION:5I LIKE THEM A LOTCUSTOMER SERVICE:5TIME MANAGEMENT:5POSSIBLE AREAS OF IMPROVEMENTPRESENTATIONMEATS.5MISSED INSTRUCTIONS5TO PRESENTATIONNICEPRESENTATIONMEATSD5I RECEIVED IT LATE.5THEY WERE ALWAYS AVAILABLE AND HAD AN IN-DEPTH KNOWLEDGE OF THE CASE.5HOWEVER, I WAS NOT IMPRESSED WITH THE CONTENT AND PAPER FORMAT.5PLEASE IMPROVE YOUR WRITING.5PLEASE REFER TO THE INSTRUCTIONS AND ASSIGNMENT RUBRIC.5POINTSDISCOUNTI HAD ISSUES WITH THE DISCOUNT. PLEASE NOTE THAT THE INSTRUCTION CLEARLY STATED THAT WE WOULD GET A 20% DISCOUNT ON THE NEXT ORDER. HOWEVER, I DID NOT RECEIVE THE DISCOUNT. KINDLY CHECK INTO THE MATTER. Communications:306. My name is blake elder and i Just wanted to say if ur ever in doubt and need help mr Zach austin is the one to call he helped me in my case very well and in a timely manner and done me a wonderful deed i was really impressed with his work and he was a kind and understanding guy considering my circumstamces and the desk lady was just absolutely wonderful had a sweet voice and was very helpful when i was making payments. I would recommend them to anyone with all 5 stars included 7. Yes my name is Whitney Harrod and Zachary Austin was my Lawyer he is hands down the best attorney AROUND East Tx he gets the job done8. Mr Austin is the most knowledgeable, polite and nonjudgemental lawyer I've ever come across..His team and associates were always responsive in any questions or concerns I had and stayed on top of my case and fought for me every step of the way. They kept me at ease through all my stress and even though he was court appointed he treated me like I had paid him thousands of dollars! My case and charges were dramatically reduced due to his expertise and years of experience that he has as a criminal justice lawyer. I highly recommend him to anybody regarding any type of criminal matter whether big or small they are facing or accused of.. I greatly appreciate the work him, his paralegal and legal assistants did for me!10. Mr Austin is the most knowledgeable, polite and nonjudgemental lawyer I've ever come across..His team and associates were always responsive in any questions or concerns I had and stayed on top of my case and fought for me every step of the way. They kept me at ease through all my stress and even though he was court appointed he treated me like I had paid him thousands of dollars! My case and charges were dramatically reduced due to his expertise and years of experience that he has as a criminal justice lawyer. I highly recommend him to anybody regarding any type of criminal matter whether big or small they are facing or accused of.. I greatly appreciate the work him, his paralegal and legal assistants did for me!11. Never answer calls. Never responded to emails. Didn't pull any of the evidence I asked him to pull Claimed he could get the case dismissed, and didn't. His office assistant repeatedly promised that he'd call me back, he never did.12. Never answer calls. Never responded to emails. Didn't pull any of the evidence I asked him to pull Claimed he could get the case dismissed, and didn't. His office assistant repeatedly promised that he'd call me back, he never did.13. Zach is such a loving and dedicated lawyer. He did everything he could for me and for my dad. I would recommend him to anyone. Thank you Zach. Your amazing.14. Zach is such a loving and dedicated lawyer. He did everything he could for me and for my dad. I would recommend him to anyone. Thank you Zach. Your amazing.15. Zach Austin is too expensive and bit not thar great. Elsewhere!!!°