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Review Keywords Analysis

  1. US
  2. TX
  3. Mesquite
Town East Ford

Town East Ford

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Open 9:00 AM-8:00 PM now
18411 Lyndon B Johnson Fwy, Mesquite, TX 75150, USA Get Directions
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ABOUT   Services Excellence Summary

Town East Ford has been a part of the Dallas Fort Worth Metro area for over 40 years. Our vehicle dealership is founded on the principle of treating each customer like a guest in our home. We have developed our approach over the years and have not merely survived but thrived. Our customers recognize us as a dealership that treats them fairly and provides reasonable deals. It is our privilege and joy to give long-lasting service to our clients. Customer satisfaction is everything at our facility. We have earned Ford President's Awards in multiple years for our dedication to customer service. We can provide top-notch support and service no matter what your automotive needs are. In 2020, we received the Best of Mesquite award, highlighting our commitment to customer service and satisfaction. Town East Ford has the complete Ford lineup, from the Mustang to the F-150 and the Explorer, just to mention a few. We have a vehicle for every budget and lifestyle, whether it's a sports car, electric, or heavy-duty truck. Our Mesquite used cars offer a wide range of options, including auction cars and those from other manufacturers. We have something for everyone, and our staff will help you find it.

 

SUMMARY   Reviews Summary

The reviews all had a positive tone and agreed that the team at Town East Ford is outstanding. Many customers highlight how well the staffs work together. The sales and service teams exceeded what customers envisioned in their reviews. Specific employees like Kevin, Jim, Blase, and Alejandro received shout outs for their exceptional job. Kevin and Jim are the ones to see as they have exquisite. A customer described the best experience, the other customers inform us of their third purchase at the dealership. This made them more satisfied. Many had not thought of Town East Ford as they arrived, but they feel like they are at home and was the right dealer. Services were truly genuine. Jim is praised for his constant communication and to detail the service manager Mike handled my car with total care. Farley showed how customer service should be. He took his time to know their clients and giving feedback after purchase. The dealership is advisable regular and new customers to try. Patients would be a sure thing at Town East Ford.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (11)
highly recommend ... (6)
great experience ... (5)
great service (3)
best experience (3)
exceptional cust ... (3)
very happy (2)
very helpful (2)
very satisfied (2)
easy to work wit ... (2)
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Cons
useless (2)
dirty (1)
never called me (1)
not happy (1)
damages (1)
will not be retu ... (1)
terrible service ... (1)
rude (1)
wasting my time (1)
horrible (1)
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Town East Ford Reviews: 104. Average Rating: 3.9
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