Customer serviceFriendly staffQuick processHelpful employeesExcellent serviceGreat selection of carsNo hasslePassionate staffIn-house financingGreat car
About this business
Mario Used Cars is a family-based company that has been in service in the community for over two and a half decades. We don't pressure our customers when talking to them. Our main aim is to understand your problem so that we can offer you the right solution. Our salespeople are worried about our client's goals and needs. We are a dealership that deals with in-house finance for all credit types, including those of bad credit. Second chances are what we believe in, and we cherish our customers. However, it is essential to note that Mario's Used Cars is another company and not related to us, though they are often confused.
Reviews Summary
Most reviewers praised the used car lot customer service. Especially standout team members like Jerry and Karlo repeatedly demonstrated marks of superb service. Common themes of a good car experience included the purchase's easy in-and-out nature, clean and new vehicle appearance, and store employees' friendliness and helpfulness. Patrons talked specifically about the fast and stress-free procedures the store had, and the experience left them happy. The salespeople were widely lauded for being friendly and professional, making every client feel appreciated and seen. Also, a significant number of people wrote that this was not their first time buying from the lot and that they would use its services again. This dedication and demonstration of excellent customer service were highlighted, with businesses like Houston car plug come book in the conversation around service. The love and the recommendation on the store landing page will provide essential information for prospective clients to make an informed choice.
Frequently asked questions
7 questions
What do Mario Used Cars clients say about the work?
Clients frequently praise the friendly and helpful staff, particularly mentioning salespeople like Jerry and Jesse for their excellent customer service. Many highlight the quick approval process and the quality of the vehicles, making their experiences very positive.
Does Mario Used Cars offer in-house financing for all credit types?
Yes, they specialize in in-house financing and accept all credit types, including those with bad credit. This commitment to second chances is a key part of their service.
Can I get assistance with insurance when buying a car from this dealership?
Yes, they provide free insurance guidance as part of their customer support services, ensuring you have the necessary information for your purchase.
How does Mario Used Cars handle post-sale support?
They offer free post-sale support to ensure that customers have assistance even after their purchase, which is often highlighted in customer feedback.
What types of vehicles can I purchase at Mario Used Cars?
They offer a variety of vehicles including used cars, new cars, and financing options that vary by credit score, ensuring a wide selection for customers.
Does Mario Used Cars provide sales assistance for first-time buyers?
Yes, they offer free sales assistance, which is particularly beneficial for first-time buyers looking for guidance throughout the purchasing process.