Customer Testimonials: 1. Karen and Tim did an amazing job remodeling my kitchen. They were friendly and professional, did what they said when they said they would do it. 2. Juan from Crows Plumbing Service did an excellent job today. He was kind from the start, respectful of my home, and very professional the entire visit. You can tell he takes pride in doing things right and making customers feel comfortable. It's people like Juan that make it easy to support local businesses - Crows Plumbing is lucky to have him.3. Excellent service at a great price. Prompt service. Recommended.4. Cleared the drain and professional. Have used this company before and highly recommend their service.5. I can't speak well enough about this company and the people who work there.
From Karen in the office to Tim in the field, everyone was exceptional in customer service. They were kind, professional, knowledgeable, patient, and truly cared about our needs. At no point did I feel pushed, pressured, upsold, or persuaded into buying anything I didn't need. In fact, they went out of their way to give me all available options so I could make an informed decision that was right for me.
What impressed me most was how accommodating they were to my unique situation. Since I work nights, I had to plan to move my birds to a different space in the house for any work in the affected area, which required some time and organization as my birds can't just be picked up. The team worked with my schedule, gave me enough notice, and scheduled the work later in the day so I could get some sleep and securely move my birds. Their concern for the safety and well-being of my birds meant a lot to me.
Tim also noticed a potentially hazardous safety issue caused by previous roof work. A flue vent was loose, which created a potential carbon monoxide hazard. Thank goodness he noticed it and fixed it before it became an issue. This alone made me trust his eye and his integrity. Later, they changed my almost 15-year-old water heater. Installation was done quickly and professionally, and Tim showed me what he was doing. and explained things afterwards. There was a fair amount of sediment buildup in the old unit, so it was nice to know I made a good decision. Again, there wasn't any push to buy upgrades or extra gear.
Karen was great as well. She kept up communicatio
Location & directions
Round Rock, Texas
Crows Plumbing Service
Plumber
Address
1500 Chisholm Trail Rd Ste 100, Round Rock, TX 78681, USA