Professional techniciansFriendly serviceKnowledgeable techniciansOn time arrivalsCourteous staffDetailed explanationsFair pricingSatisfactory resultsExcellent work ethicGreat communication
About this business
At One Hour Heating & Air Conditioning, we understand that a great company is made of great people. Our crew of HVAC technicians in San Antonio is the most trained and competent. We seek to hire people that have the same values as us and are honest. Do they look friendly? Are they friendly? Are they interested in doing a great job? These strong values have allowed us to build a workforce that matches San Antonio's top HVAC professionals in skill and reliability. We have never forgotten who we are or where we come from. We will never compromise our integrity, and we will never abandon our customers until they are entirely delighted with their HVAC service
Reviews Summary
Elmer's AC > Service Technician Isaac: \nIs coordinate, polite, and professional. Fix a frozen AC unit during summer. Begin the job and closeout the problem, the repairman communicate every step. Isaac is thorough, proficient, and arrives on time. Several solutions are provided and willing to take his time and make sure you are satisfied. Reliable reviews and comments from additional homeowners are at an all time high. Service request for Elmer's AC is always open. Elmer's AC > Positive Issac & Greg Experiences: \nA customer service representative communicates a responsive schedule for a broken AC, which was achieved. The homeowners talked about how the AC technician was informative and communicative. Greg found the problem and showed me everything. Greg is educated and experienced about the AC repair. The technician recommended maintenance and long-term care. I pay for the program and added benefits and the previous homeowner was treated. The customer service response was higher for Elmer's AC. Elmer's Plumbing > Happy Customer: \nTheir communication and customer service response are high. The homeowners were happier because the plumbing technician was happy. Frustrating as a customer to have something wrong but the fix is more complex. Elmer's Plumbing > Happy Customer: \nAnother homeowner said plumbing problems are the worst and it is scary when it goes wrong, so Elmer's plumbing is fast and correct. Elmer's Plumbing > Positive Austin Experience can take much longer. in this case, the plumbing technician made it fast and easy because he was experienced. Elmer's Plumbing > Happy Customer: \nPosted on: March 18, 2021 The service was on time and met my expectations. I was happy because the technician was good.
Frequently asked questions
7 questions
What do One Hour Heating and Air Conditioning clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Reviewers highlight specific technicians like Isaac and Gregory for their friendly service and detailed explanations, ensuring customers feel informed and satisfied with the results.
Does One Hour Heating and Air Conditioning offer emergency AC repair services in San Antonio?
Yes, they provide emergency AC repair services. Reviewers have noted their quick response times and effective solutions during urgent situations, emphasizing the team's reliability and professionalism.
What services does One Hour Heating and Air Conditioning provide?
They offer a range of services including Air Conditioning Service (repair, maintenance, installation), Plumbing Services (leak repair, drain cleaning, pipe replacement), HVAC System Replacement (full system, heat pump, furnace installation), Thermostat Installation (smart, programmable, manual), Indoor Air Quality Services (duct cleaning, UV lamp, humidifier installation), and Emergency Services (AC repair, after-hours plumbing, HVAC support).
What are the operating hours for One Hour Heating and Air Conditioning?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Can I get a smart thermostat installed by One Hour Heating and Air Conditioning?
Yes, they offer smart thermostat installation as part of their thermostat installation services. This includes options for programmable and manual thermostat installations as well.
How does One Hour Heating and Air Conditioning ensure customer satisfaction?
The company emphasizes high standards and customer satisfaction, as reflected in reviews where clients mention the team's attentiveness, clear communication, and thorough explanations of services performed.
Where is One Hour Heating and Air Conditioning located?