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Pep Boys

Name: Pep Boys
Address: San Antonio, US
Telephone: +12108297505
Rating: 3.92

100 reviews

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+12108297505

Open 7:30 AM - 8:00 PM now

6200 San Pedro Ave, San Antonio, TX 78216, USA Get Directions

car repair Top Car Repair Body Shops in United States Top Car Repair Body Shops in Texas tire shop Top Tire Shops in United States Top Tire Shops in Texas

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ABOUT Services Excellence Summary

Pep Boys — Manny, Moe & Jack is the name of an American aftermarket automotive service provider. Pep Auto Supply was its original name. The company was established by Emanuel Rosenfeld, Maurice Strauss, and W. Graham Jackson in 1921 in Philadelphia, Pennsylvania. Manny Rosenfeld, Moe Strauss, and Jack Jackson (not a true associate, Jack could be a pun on the quantity "one" or store number, however, the mechanics is unclear) and one of the four friends who contributed $200 each to start a single store of auto parts in August 1921.

SUMMARY Reviews Summary

Summaries of the reviews reveal that customer service at the location is excellent based on feedback. Julio, Sebastian, Chris, Randy, and others were recognized for their professionalism, efficiency, and thoroughness in servicing and repairs. People entered tired and stressed but were stunned by a quick turnaround and the attention received. Even in challenging situations, encounters were predominantly positive. Calm customers toured fully repaired or serviced vehicles with assurances that they were in great hands. There were delays, but they were worth it because the work was better than any other shop in town. No one hesitated to return and recommend it to others. One person said they would return and not mind bringing a family member back for service. Several positive reviews have been highlighted, with most customers deeply grateful for the excellent customer service their vehicles received. Everyone looks happier with smiles on their faces.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great service (5)

great customer s ... (3)

great experience ... (2)

recommend (2)

great job (2)

very happy (2)

good service (2)

good customer se ... (1)

feel comfortable ... (1)

recommend (1)

Cons

terrible (1)

not recommend (1)

0 stars (1)

wasted my time (1)

Pep Boys Reviews: 100. Average Rating: 3.9

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Reviews (0) Google Reviews (100)

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