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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
Pep Boys
Pep Boys
Pep Boys

Pep Boys

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6200 San Pedro Ave, San Antonio, TX 78216, USA Get Directions
3.9
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Service Sub Service Average Price Range (USD)
Tire Services Tire Installation
$75 - $100 Call to Book
Tire Rotation
$20 - $40 Call to Book
New Tires
Oil Change Conventional Oil Change
$30 - $50 Call to Book
Synthetic Oil Change
$60 - $100 Call to Book
Oil Change with Filter
$40 - $70 Call to Book
Brake Services Brake Pad Replacement
$100 - $200 Call to Book
Brake Rotor Replacement
$150 - $300 Call to Book
Brake Fluid Change
$50 - $100 Call to Book
Battery Services Battery Replacement
$100 - $200 Call to Book
Battery Testing
$20 - $30 Call to Book
Battery Terminal Cleaning
$10 - $20 Call to Book
Diagnostic Services Check Engine Light Diagnosis
$100 - $150 Call to Book
Vehicle System Scan
$50 - $100 Call to Book
Trouble Code Reading
$30 - $50 Call to Book
ABOUT   Services Excellence Summary

Pep Boys — Manny, Moe & Jack is the name of an American aftermarket automotive service provider. Pep Auto Supply was its original name. The company was established by Emanuel Rosenfeld, Maurice Strauss, and W. Graham Jackson in 1921 in Philadelphia, Pennsylvania. Manny Rosenfeld, Moe Strauss, and Jack Jackson (not a true associate, Jack could be a pun on the quantity "one" or store number, however, the mechanics is unclear) and one of the four friends who contributed $200 each to start a single store of auto parts in August 1921.

 

SUMMARY   Reviews Summary

Summaries of the reviews reveal that customer service at the location is excellent based on feedback. Julio, Sebastian, Chris, Randy, and others were recognized for their professionalism, efficiency, and thoroughness in servicing and repairs. People entered tired and stressed but were stunned by a quick turnaround and the attention received. Even in challenging situations, encounters were predominantly positive. Calm customers toured fully repaired or serviced vehicles with assurances that they were in great hands. There were delays, but they were worth it because the work was better than any other shop in town. No one hesitated to return and recommend it to others. One person said they would return and not mind bringing a family member back for service. Several positive reviews have been highlighted, with most customers deeply grateful for the excellent customer service their vehicles received. Everyone looks happier with smiles on their faces.

 

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John Doe left a 5 star review
★★★★★
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Pros & Cons

PROS
great service (5)
great customer s ... (3)
great experience ... (2)
recommend (2)
great job (2)
very happy (2)
good service (2)
good customer se ... (1)
feel comfortable ... (1)
recommend (1)
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Pep Boys Reviews: 100. Average Rating: 3.9

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John Doe left a 5 star review
★★★★★
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