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PetSuites Westover Hills

Name: PetSuites Westover Hills
Address: San Antonio, US
Telephone: +17264009079
Rating: 4.4521

73 reviews

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+17264009079

Open 6:30 AM - 8:00 PM now

1123 Richland Hills Dr, San Antonio, TX 78251, USA Get Directions

dog day care center Top Dog Day Care Centers in United States Top Dog Day Care Centers in Texas dog sitter Best Dog Sitters in United States Best Dog Sitters in Texas dog trainer Top Dog Trainers in United States Top Dog Trainers in Texas

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ABOUT Services Excellence Summary

PetSuites is a pet-friendly environment catering to all breeds. We meet all your pet's needs. This invitation extends to everyone. We prioritize safety. Each dog must undergo a two-part assessment before engaging in group play. We provide individual play sessions for pets who prefer not to play with others. We cannot administer injections, so please bring your pet's vaccination record and food. Personal pet items are allowed in each suite, such as beds, blankets, and chew toys. Glass or ceramic items should not be brought for safety purposes. Cherished items will be taken care of and should be returned in the condition they were given.

SUMMARY Reviews Summary

PetSuites Westover Hills is a fan favorite with many reviews showing dog owners and their canine buddies were beyond satisfied. The customers always updated on their pet's progress with photos. The staff's passion for all things dog was a talking point on multiple reviews. Many felt that their dogs had a great time and more importantly, were in a safe and happy environment. The friendly employees made some customers go as far as saying their dog got too comfortable they did not want to leave. Clearly, the facility has top-notch cleanliness and care services. This general agreement is mainly because most of these reviews dwell on these aspects more. Customers also had their trust on PetSuites with references as needed. A common point with the customers is that despite initial feedback issues such as charges, there was the promise of rectifying the issue. Other conerns were minor as many cited the great experience that their pets had while with PetSuites. The customers on the reviews noted they were only too happy to trust their pets with PetSuites.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommended (3)

affordable (2)

great experience ... (2)

highly recommend ... (2)

no complaints (2)

very friendly (2)

pricing is fair (1)

positive experie ... (1)

in good hands (1)

nice place (1)

Cons

terrible (2)

no customer serv ... (1)

unfriendly (1)

would not recomm ... (1)

not recommend (1)

terrible service ... (1)