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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
Premium Overhead Door
Premium Overhead Door
Premium Overhead Door

Premium Overhead Door

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8711 Abe Lincoln Rd, San Antonio, TX 78240, USA Get Directions
4.9
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ABOUT   Services Excellence Summary

Simply call us at 210-685-6427 for garage door installation and repair. San Antonio service. Many consider the garage the primary entrance to their home. It is usually opened and closed more than the front entrance. If it is damaged or falls, the situation is worse than inconvenient. At Premium Overhead Door Inc., we can offer expert repairs. You will have next-day or same-day installation again. To us, personal relationships with our customers are very important. Our employees have built professional and respectful relationships with the people we serve. After working with us, your garage doors will be left safe and secure.

 

SUMMARY   Reviews Summary

In general, the reviews the performance of Joel has carried out and his company has seen customers think highly of their work. Different customers who claimed that pricing was also excellent and the quality of service was great praised this. Response to requests was quick. Many homeowners also highlighted the company's honesty in trying to fix their malfunctioning doors before a total overhaul was done. Premium Overhead Door often did more than what was needed including general door services which made their repaired doors work as good as new and quieter than before. Being proactive, they offered statutory advice on how to maintain doors after repair as one client pointed out. Several positive customer experiences with Joel and his colleague show that they are quite knowledgeable and timely and clients highlighted this. The reviews of the technicians and their services are single mentioning how different employees like Isaiah, Joel... were very professional, knowledgeable, and honest in their work. The customers are also happy and willing to hire the company in the future, as well as, recommending them to other people looking for the same services. On the other side, Precision Service is mentioned in review number 13. It is clear that this is an out of context review that has found its way among competitors. Though the client has not fully mentioned their dissatisfaction, there is a mention of receiving service from another garage door repair service, which implies that this review was meant for another platform. Finally, there is a claim about fast and highly satisfactory service in another review where the customer forgets the specific names of the technician and the company. This implies a general review that gives an impression of being fake.

 

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Pros & Cons

PROS
recommend (23)
highly recommend ... (13)
recommended (5)
very professiona ... (4)
fair price (4)
great service (4)
on time (3)
very happy (3)
great job (3)
excellent job (3)
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Premium Overhead Door Reviews: 52. Average Rating: 4.9

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