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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
Star Furniture - San Antonio

Star Furniture - San Antonio

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Open 10:00 AM-7:00 PM now
12350 I-10, San Antonio, TX 78230, USA Get Directions
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ABOUT   Services Excellence Summary

Company History Star Furniture, a company based in Texas, was founded in 1912 by three men from Texas with only a horse and a wagon. After more than a century, Star Furniture is a notable furniture retailer in America. Their story began as a family business. Star Furniture is a Berkshire Hathaway proud company and has ten Texas stores. Star Furniture is also the fourth largest furniture retailer in the nation. Their buying power allows them to offer their clients the greatest possible deals. In addition to low prices, Star Furniture gives excellent service and choice to customers. Star Furniture is proud to help Texas families furnish their homes with low-cost, high-quality furniture. When it comes to furnishing your home, they have the best furniture and mattresses. Top brands such as Natuzzi, Hooker, and Bernhardt, as well as exclusive private label choices, are available.

 

SUMMARY   Reviews Summary

Combine all the customer feedbacks to form an overall analysis of Star Furniture. All the reviews give an image of client satisfaction. This was attributed to the competent and welcoming sales team. Customers like Simon, John, Eunice, and many others were of immense help in learning about their needs and expectations. Delivery personnel, such as Gonzalo and David, receive accolades for their politeness and expert setting up of furniture as per clients' directions. Good teamwork between the sales and delivery teams goes a long way in building the company's reputation. The customer base of the company may be seen as loyal to the reviews, with the products mentioned being of quality and the buying process swift. Clients also mention the fantastic inventory, making a return trip to purchase additional items easy for them. The positive feedback shows that the staff members of Star Furniture are professional and very customer-oriented; mejinf the service and the necessary products are of excellent quality. Moreover, more customers would refer other people to buy from the company, which is proof of total satisfaction. Star Furniture brand is top of the line, as reviews indicate.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (4)
great experience ... (3)
recommend (3)
great service (3)
very helpful (3)
very knowledgeab ... (2)
great quality (2)
highly recommend ... (2)
very friendly (1)
very satisfied (1)
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Cons
rude (2)
disappointed (1)
horrible custome ... (1)
terrible custome ... (1)
think twice (1)
not helpful (1)
stay away (1)
service is terri ... (1)
not recommend (1)
rude (1)
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Star Furniture - San Antonio Reviews: 104. Average Rating: 4.6
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