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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
ABOUT   Services Excellence Summary

About Zimmermann Air Conditioning & Heating Zimmermann Air Conditioning & Heating is a family-owned and operated business. We are proud of our title as small-business owners. For honest, reliable, and high-quality work, we endure and value the hard work, attention to detail, and well-done jobs. Our commitment to our customers is that we will not cut corners and that we will provide high-quality HVAC services. Our San Antonio HVAC professionals offer the HVAC services you need to keep your HVAC system working at its best year-round. Our skilled technicians can provide you with the most appropriate service, no matter if your AC or heater needs installation, maintenance, repair, or replacement. Our HVAC technicians are available 24 hours a day for emergencies. With the assistance of Zimmermann Air Conditioning & Heat experts, you can be confident that they will arrive on time, treat your house with respect, and guarantee their work's durability. Our extensive warranties ensure that you are fully satisfied.

 

SUMMARY   Reviews Summary

The reviews of Zimmerman Heating & Cooling consistently praise the company for its exceptional customer service and efficient repair throughout all situations. Many customers like Timothy for his promptness, knowledge, and problem solving. He went above and beyond to handle some emergency requests and represented how loyal Zimmerman is to its customers. However, that same commitment is also visible in other reviews, showing that the service remains fantastic. Notably, the technicians are always praised for making repairs and explaining all the details of the issues and how to prevent such problems in the future. The team is also reviewed for their professionalism, efficiency, and care when attending duties. Customers also appreciate the easy service plan that enables them to have such immediate and affordable repair help. Zimmerman Heating & Cooling is highly recommended due to the exceptional customer service and professional work, positioning it as a client-oriented company.

 

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Royce left a 1 star review
★☆☆☆☆
On TrustAnalytica
Sep 14
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Pros & Cons

PROS
recommend (22)
on time (11)
highly recommend ... (8)
very professiona ... (7)
very friendly (6)
great job (5)
very knowledgeab ... (4)
recommended (4)
very happy (4)
very helpful (4)
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Cons
worst company (1)

Zimmermann Air Conditioning & Heating Reviews: 101. Average Rating: 4.9

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Stole my money, lied to me. This is the worst company you can possibly use. I have a story about Zimmerman AC Company. I had a leak in my Ceiling. They advised me to replace my entire AC system in order to fix it. I paid 10,000 dollars got a complete new system asked them multiple times if this would fix the leak they promised me it would. I also asked them the day they came and replaced it. Again they promised that it would fix it. Fast forward 3 days later the leak isn’t fixed. Zimmerman sent about person out and then told us ohh no the new AC unit would never fix your leak. We got completely used by them and now they are not doing anything to fix the mistake they made. Our other AC unit was working perfectly fine but they took advantage of us because we needed the leak to stop. I have asked them multiple times to at least pay for our insurance deductible, because we have thousands of dollars in water damage because the ceiling kept leaking. They lied to use and took advantage of us. We just want help with the money we have lost because of them taking advantage of us.
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Royce left a 1 star review
★☆☆☆☆
On TrustAnalytica
2 years ago
Verified

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