Customer feedback summary: Concerning the staff's competence when asked a question, I had inquired whether the firm had a conflict of interest with a certain hospital, and the secretary seemed unaware of what that was. This shows incompetence in the staff giving the customers information. Train your staff or don't let them answer phones. I had the same experience when I asked if their firm had a conflict of interest with a certain hospital, and the secretary had no idea what that was. This shows incompetence in the staff giving the customers information. Train your staff or don't let them answer the phones. Don't recommend this law firm, Never even meet Mr. Gonzales, always talk to different people, you have to be doing all the fallow ups, very poor service and oh yes, out a 23k settlement I was left with 2k left at the end. Don't recommend this law firm, Never even meet Mr. Gonzales, always talk to different people, you have to be doing all the follow-ups, very poor service and oh yes, out a 23k settlement I was left with 2k left at the end. Reached out for a free consultation and they swiftly reached out to provide assistance. I definitely appreciate their willingness to respond at a moments notice and their availability for 24 hours. I would definitely work with them in the future if need be. Reached out for a free consultation and they swiftly reached out to provide assistance. I definitely appreciate their willingness to respond at a moments notice and their availability for 24 hours. I would definitely work with them in the future if need be. Very Impressed!!! He was very knowledgeable and helpful through the entire process. Overall, a great experience!!! Very Impressed!!! He was very knowledgeable and helpful through the entire process. Overall, a great experience!!! Felix González law firm is nothing short of exceptional! I was in an accident and had an attorney whom was horrible and worked at the pace of a turtle. He worked on a case for over a year and did nothing but once switching over to this law firm, they were able to help me with my case quickly and get me the maximum due, in an extremely short time! I have full confidence in this firm and recommend him to everyone, and everyone always comes back to thank me and let me know how happy they were. If you’re in a difficult spot, I highly recommend you contact this law firm, you won’t be disappointed. Felix González law firm is nothing short of exceptional! I was in an accident and had an attorney whom was horrible and worked at the pace of a turtle. He worked on a case for over a year and did nothing, but once switching over to this law firm, they were able to help me with my case quickly and get me the maximum due, in an extremely short time! I have full confidence in this firm and recommend him to everyone, and everyone always comes back to thank me and let me know how happy they were. If you’re in a difficult spot, I highly recommend you contact this law firm, you won’t be disappointed. Great firm! They made sure we got our needs taken care of, and had excellent customer service. Definitely recommend them! Great firm! They made sure we got our needs taken care of, and had excellent customer service. Definitely recommend them! This is a great Law Firm! They were very helpful and were always there for me and answered all my questions. I would definitely recommend this place to others. This is a great Law Firm! They were very helpful and were always there for me and answered all my questions. I would definitely recommend this place to others. Very professional, I highly recommend.
Felix Gonzalez Accident and Injury Law Firm
Frequently asked questions
7 questions
What do clients say about the customer service at Felix Gonzalez Accident and Injury Law Firm?
Clients frequently praise the firm's customer service, highlighting the staff's attentiveness and willingness to answer questions promptly. Many reviewers noted that they felt supported and informed throughout their cases, reflecting a strong commitment to client care.
Does Felix Gonzalez Accident and Injury Law Firm offer free consultations?
Yes, they provide free consultations, including an initial case review, legal strategy discussion, and client needs assessment. This allows potential clients to discuss their situations without any financial commitment.
What services does Felix Gonzalez Accident and Injury Law Firm offer?
They offer a range of services including Personal Injury Law (Car Accident Claims, Slip and Fall Cases, Medical Malpractice), Free Consultation (Initial Case Review, Legal Strategy Discussion, Client Needs Assessment), Settlement Negotiation (Insurance Settlement, Mediation Services, Litigation Support), Customer Service (Client Follow-ups, Availability, Assistance Communication), Legal Consultation (Free Initial Consultation, Case Evaluation, Follow-up Consultations), and Settlements (Preparation of Settlement Documents, Final Settlement Review).
What are the operating hours for Felix Gonzalez Accident and Injury Law Firm?
The firm operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
How does Felix Gonzalez Accident and Injury Law Firm handle car accident claims?
This firm specializes in car accident claims, providing comprehensive support from initial consultations to settlement negotiations. Reviewers often commend their efficiency and ability to achieve favorable outcomes for clients in a timely manner.
Can I expect assistance with settlement negotiations at Felix Gonzalez Accident and Injury Law Firm?
Yes, they offer settlement negotiation services, including insurance settlements and mediation support. Many clients have noted their effectiveness in securing favorable settlements, which reflects the firm's expertise in this area.
Where is Felix Gonzalez Accident and Injury Law Firm located?