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Review Keywords Analysis

US / TX / Tyler
DriveTime photo
DriveTime photo

DriveTime

Address: 3227 S SW Loop 323, Tyler, TX 75701, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Sales Used Cars $10,000 - $25,000 Call to Book
Certified Pre-Owned Vehicles $15,000 - $30,000 Call to Book
Financing Options Varies Call to Book
Customer Support Consultation $0 - $100 Call to Book
Post-Sale Assistance $0 - $100 Call to Book
Feedback and Reviews $0 - $50 Call to Book
Vehicle Financing Loan Services Varies Call to Book
Credit Assessment $0 - $50 Call to Book
Flexible Payment Plans Varies Call to Book
Trade-in Services Vehicle Appraisal $0 - $100 Call to Book
Immediate Offers Varies Call to Book
Trade-in Assistance $0 - $50 Call to Book
Delivery Services Home Delivery $50 - $200 Call to Book
Pick-Up Services $25 - $100 Call to Book
Local Delivery Options $0 - $100 Call to Book

What people love

From reviews
Amazing salesman Quick experience Great customer service Knowledgeable staff Helpful staff Excellent communication Seamless experience Fair pricing Professional staff Outstanding personality

About this business

DriveTime is headquartered in Tempe, Arizona and was founded in the year 2002. The business has 140 dealerships in 27 states and is the largest US used vehicle retailer. We have a workforce of over 5,000 people nationwide, having sold more than one million vehicles. Besides, each year, we help over 100,000 customers gain the knowledge they need to make more intelligent car purchases. We assist over 4,000,000 Americans with credit. Our one-of-a-kind in-house model offers adaptable financing options. Our 8,424 vehicles have almost limitless financing choices. Choose the car that is right for you, regardless of your credit score. Customer service and vehicle selection are our top concerns.

Reviews Summary

DRIVETIME REVIEWS SUMMARY The feedback is good for DriveTime. Numerous reviewers got their cars swiftly and loved the customer service. Kyle, Deantae, and Miguel were excellent. Approximately 10 reviewers recommended Kyle, saying he was helpful and professional, and three recommended Deantae for being knowledgeable and patient. The lot and salespeople like Dralon and Kyla also received accolades, with specific nods to Destiny's personality and efficiency. Many customers mentioned that they wouldn't hesitate to return, indicating that future shoppers will meet more satisfied clients. Most of the reviews praised their experience overall, mainly how they felt treated. The process quick, and picking the car was perfect. The fact that most reviews talk about this, the comments cannot be coincidental, but they stress the staff approach at the dealership. Most reviewers would recommend DriveTime to their friends because they felt good about the place. The content of the reviews indicates that expectations were met and exceeded, indicating that DriveTime's customer service is good.

Frequently asked questions

7 questions
What do DriveTime clients say about their experience with the staff?
Clients frequently praise the helpfulness and professionalism of staff members like Kyle Blackman and Deantae Taylor, highlighting their ability to make the car-buying process smooth and efficient. Many reviewers mention quick service and satisfaction with their purchases.
Does DriveTime offer flexible financing options for used cars?
Yes, DriveTime provides flexible financing options, including loan services, credit assessments, and flexible payment plans, catering to a wide range of financial needs.
Can I trade in my vehicle at DriveTime, and how does the process work?
DriveTime offers trade-in services, including vehicle appraisal and immediate offers. Their team assists customers throughout the trade-in process to ensure a smooth experience.
How does DriveTime ensure customer satisfaction during the car-buying process?
DriveTime emphasizes customer service and provides post-sale assistance, ensuring that clients feel supported even after their purchase. Many reviews reflect satisfaction with the overall experience.
What types of vehicles does DriveTime offer for sale?
DriveTime has a large inventory, including used cars and certified pre-owned vehicles. Customers can explore over 8,424 vehicles to find one that meets their needs.
Does DriveTime provide delivery services for purchased vehicles?
Yes, DriveTime offers delivery services, including home delivery, pick-up services, and local delivery options, making it convenient for customers to receive their vehicles.
Where is DriveTime located?
3227 S SW Loop 323, Tyler, TX 75701, USA

Location & directions

Tyler, Texas
DriveTime
Used Car Dealer
Address
3227 S SW Loop 323, Tyler, TX 75701, USA
Hours
Open 10:00 AM - 8:00 PM
DriveTime Reviews · 4.9 average
0 Reviews
G Google 101

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