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Wendy Noriskin, Pivotal Pathway LLC's owner, quit her position as a corporate training and development specialist in 2015. Following the death of her sister Patty, she felt compelled to start the company. A massage client at the time, Wendy knew little about massage except for the advantages it brought her. Her dream was to give a professional, safe place for stressed people wanting real bodywork. Her corporate experience and observations led her to this solution. In 2015, she risked everything and received her massage license, then licenses for her establishment and teaching. She never planned on working in a spa. Instead, she wanted to be a holistic health therapist, introducing healing therapies and new concepts to Waco. Few understood her, but she held strong, kept educating, kept her integrity, and made a successful company. She started out as a single practitioner and has expanded to a team of 5 to 7 people. Wendy holds a Bachelor’s in Business Management from Texas State University and a Master’s in Organizational development from Incarnate Word. She has her Texas Teaching Certificate for Secondary Education and is Lean Six Sigma certified. You can trust that you will be meeting a trained and experienced licensed professional who also knows his or her limitations. We give consultative, customized treatment at Pivotal Pathway to help you reach your wellness goals. Our 100% therapeutic pure essential oils are used to give you the best care possible. Pivotal Pathway is a Waco, Texas, female-owned company that prides itself on every client relationship. Our purpose, we believe, is to give you a beautiful, safe place to heal, relax, and connect to yourself, your body, and your spirit. Massage may help calm down your body and provide medical benefits. Calming your body and mind will positively impact your life and the lives around you. Table 1
 
Reviews reflecting positive experience with the service providers at the spa. A summary indicated that average individuals really enjoyed their treatments. Responses seem to resonate on the soothing massages given by the likes of Gloria, Nancy, and Jacquetta. Person focused on the therapists being thorough and good at what they do and having a soft touch. They mentioned paying a visit again only for these therapists for the good job done. Customers' improvement in relaxation post treatment was also assessed with comments leaning that the experience affected not just their bodies but also their psyche. Critics see the spa, as a haven for massages. An insider said it was his first time going for this particular treatment, and he fell in love with the whole lot of it. Another indicated that it was their first experience of a massage. They confessed it was the best they had ever gotten and went ahead to schedule another one, with their only regret being that they would be living far away. The Other pro is the appealing spa environment, its accommodating and inviting staff, its relaxing atmosphere, and the other treatments the spa offers.
 
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