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Black Diamond Experts, Electric, Plumbing, HVAC

Name: Black Diamond Experts, Electric, Plumbing, HVAC
Address: Salt Lake City, US
Telephone: +13852339406
Rating: 4.8942

104 reviews

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+13852339406

Open 00:00-23:59 now

2001 Warm Springs Rd Suite B, Salt Lake City, UT 84116, USA Get Directions

plumber Top Plumbers in United States Top Plumbers in Utah

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ABOUT Services Excellence Summary

Black Diamond Experts, Electric, Plumbing, HVAC, is a Utah-based company offering electrical, plumbing, heating, and air services in Wasatch Front and Park City. An electrician, Dan James, established it. He had a truck, trailer, and an apprentice. The company started with residential electrical work and unique restaurant remodeling. Clients referred their family and friends. Black Diamond Experts, Electric, Plumbing, HVAC expanded.

SUMMARY Reviews Summary

Customer reviews for Black Diamond Experts have been outstanding. Many customers expressed utmost satisfaction with the professionalism, work ethics and high customer service quality of the technicians who have conducted their installations, repairs and regular maintenance services. Most of the reviews acknowledged the technicians for showing exceptional knowledge and being willing to take their time to answer all questions from the customers. The customers' positive comments reflected high level of professionalism, promptness and cleanliness of the technicians. In the reviews, several customer stated that they had had prior bad experiences with other companies and when given expectations by the past company, their work never meet the expectations. For these cases, Black Diamond Experts technicians’ high quality of service delivery was therefore a real surprise to the clients. Many reviews concluded that the kindness of the staff members and their ability to carry out regular maintenance tightened the relationship between the clients and Black Diamond in future. This excellent customer feedback proves that Black Diamond Experts have the best quality services, and they would refer them to friends and family. The reviews give us a clear indication that Black Diamond is fully dedicated to all their customers and customer satisfaction is their first priority.

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Reputation Change over time

Pros & Cons

PROS

recommend (24)

very professiona ... (12)

on time (10)

highly recommend ... (9)

great job (7)

great service (3)

fantastic job (3)

did an amazing j ... (2)

use them again (2)

very impressed (2)

Cons

dishonest (1)

angry (1)

no response (1)