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Review Keywords Analysis

  1. US
  2. UT
  3. Salt Lake City
Downtown Auto Body

Downtown Auto Body

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532 W. Billinis Road, W 3650 S, South Salt Lake, UT 84115, USA Get Directions
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ABOUT   Services Excellence Summary

Downtown Auto Body opened its doors in July 2011, founded by Fernando Madrigal. Fernando Madrigal worked as a real estate agent for many years and was a co-owner of another, more significant collision repair shop. He poured everything into starting a new collision center due to his passion for cars and interest in delivering excellent auto body repair. Fernando has been the owner of Downtown Auto Body for more than a decade now. Fernando enjoys meeting customers, answering their questions, and ensuring they are happy with their vehicle. As a company, Downtown Auto Body strives to keep growing. Fernando wants to offer clients top-notch collision repairs and focus on their safety and satisfaction. He would like to see the business turn into one that his kids will inherit someday.

 

SUMMARY   Reviews Summary

The predominant themes in the reviews of Downtown Autobody show customer satisfaction, integrity, and honesty. There is high praise for promptness and straightforward staff members who act like family by going beyond the necessary repairs. Various customers write about the quality of the body and paint job of their cars, with some even feeling as if there was no damage in the first place. They also delightedly received the car with exterior and interior cleaning at no added cost. Most are willing to refer friends to the commendable and affordable service. Perception of the customer as an individual and estimates faster appear throughout Downtown Autobody reviews. Most customers express satisfaction with their work.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (9)
great job (7)
highly recommend ... (4)
use them again (3)
accommodating (2)
very friendly (2)
punctual (2)
great work (1)
great place (1)
always honest (1)
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Cons
expensive (1)

Downtown Auto Body Reviews: 26. Average Rating: 4.7

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