Downtown Auto Body opened its doors in July 2011, founded by Fernando Madrigal. Fernando Madrigal worked as a real estate agent for many years and was a co-owner of another, more significant collision repair shop. He poured everything into starting a new collision center due to his passion for cars and interest in delivering excellent auto body repair. Fernando has been the owner of Downtown Auto Body for more than a decade now. Fernando enjoys meeting customers, answering their questions, and ensuring they are happy with their vehicle. As a company, Downtown Auto Body strives to keep growing. Fernando wants to offer clients top-notch collision repairs and focus on their safety and satisfaction. He would like to see the business turn into one that his kids will inherit someday.
Reviews Summary
The predominant themes in the reviews of Downtown Autobody show customer satisfaction, integrity, and honesty. There is high praise for promptness and straightforward staff members who act like family by going beyond the necessary repairs. Various customers write about the quality of the body and paint job of their cars, with some even feeling as if there was no damage in the first place. They also delightedly received the car with exterior and interior cleaning at no added cost. Most are willing to refer friends to the commendable and affordable service. Perception of the customer as an individual and estimates faster appear throughout Downtown Autobody reviews. Most customers express satisfaction with their work.
Frequently asked questions
7 questions
What do Downtown Auto Body clients say about the work?
Reviewers consistently praise the quality of repairs, noting excellent results in bodywork and detailing. Customers highlight Fernando's integrity and the team's friendly service, often mentioning timely communication and satisfaction with the final outcome.
Does Downtown Auto Body handle bumper repairs, and how do customers feel about their service?
Yes, they offer bumper repair services. Customers have reported positive experiences, emphasizing the team's skill and promptness in fixing bumper damage, with one reviewer noting a great job done on their bumper repair.
Can I get my car's interior cleaned at Downtown Auto Body?
Yes, they offer vehicle detailing services, including interior cleaning. Reviewers have noted the thoroughness of their detailing work, often mentioning how the team goes the extra mile to ensure customer satisfaction.
What types of paint services does Downtown Auto Body provide?
They provide a range of paint services, including full body paint, touch-up paint, and chrome to black painting. Customers have expressed satisfaction with the quality of their paint jobs.
How does Downtown Auto Body handle collision repairs?
They specialize in collision repair services, including frame repair, structural repair, and panel replacement. Reviewers have noted the team's expertise and the quality of their collision repair work.
Who owns Downtown Auto Body and what is their experience?
Fernando Madrigal founded Downtown Auto Body in July 2011. With over 10 years of experience in the auto body repair industry, he is dedicated to high-quality service and customer satisfaction.
Where is Downtown Auto Body located?
532 W. Billinis Road, W 3650 S, South Salt Lake, UT 84115, USA
Location & directions
Salt Lake City, Utah
Downtown Auto Body
Auto Body Shops
Address
532 W. Billinis Road, W 3650 S, South Salt Lake, UT 84115, USA