Friendly staffKnowledgeable about evsNo-pressure salesQuick financingPainless car buyingGreat customer serviceFair pricingEasy to work withVeteran salesmanLow dealer fees
About this business
A family-owned and operated used car dealership based in Pleasant Grove, UT. Family Auto has been serving the Pleasant Grove community since 2007. Besides offering excellent used cars, we look forward to continuing the EV Revolution. Family Auto offers a unique car shopping experience: we sell only ELECTRIC cars. We want to change the way EV buyers are treated at conventional dealerships. We're tired of being misled and taken advantage of at traditional car dealerships. Family Auto's mission is to educate, inform, and assist you in choosing the best clean fuel vehicle for your specific needs. Our electric cars are the cleanest and greenest cars available. We are confident that you will love your clean fuel vehicle. We have low overhead and can pass huge savings to our clients. We have sold our cars to over 50 different states, as well as several countries around the globe. We can arrange for shipping anywhere. Family Auto offers a wide variety of electric cars (most are) as well as a few hybrid and traditional gasoline/diesel engine options. We have electric cars from several brands and models, at affordable prices.
Reviews Summary
The Family Auto Sales had multiple positive reviews regarding their friendly and professional staff and the buying process. Most customers praised Phil, Blake, and Dave for their no-pressure dealing, quick financing, and product knowledge, especially for EVs. The dealership tries to collaborate with every buyer to get them the best deal they can afford, making the process easy and comfortable. Customers considered the experience painless, while others stated that it was the best car buying experience they had ever had. Many people mentioned that the salesmen were not pushy or predatory but were very patient and generous; some also said that they felt like the company treated its customers like family and stayed in touch after the sale. A lot of people also expressed that they were converted to EVs after dealing with Family Auto Sales. Family Auto Sales is a great place for electric vehicle buyers.
Frequently asked questions
7 questions
What do Family Auto Sales clients say about their experience?
Reviewers frequently highlight the friendly, no-pressure sales environment and knowledgeable staff, particularly praising Dave and Phil for their helpfulness and professionalism. Customers appreciate the straightforward buying process and the team's commitment to customer satisfaction.
Does Family Auto Sales offer post-sale support for used cars?
Yes, they provide post-sale support as part of their customer support services, ensuring that clients have assistance even after the purchase is completed. This commitment is reflected in reviews where customers mention the team's responsiveness to issues.
What types of vehicles can I buy at Family Auto Sales?
Family Auto Sales specializes in Electric Vehicle Sales, Used Car Sales, and Fiat Sales. They also offer hybrids and traditional gasoline/diesel vehicles, catering to a wide range of customer preferences.
Can I trade in my vehicle at Family Auto Sales?
Yes, they offer vehicle trade-in services, including trade-in appraisal and trade-in value calculation, making it easier for customers to upgrade their vehicles.
How does Family Auto Sales assist with warranty services?
They provide warranty purchase assistance and warranty refund processing as part of their extended warranty services, helping customers navigate warranty options effectively.
Is Family Auto Sales a good option for first-time buyers?
Yes, many reviewers mention that Family Auto Sales offers a welcoming environment for first-time buyers, emphasizing a no-pressure approach and thorough guidance throughout the purchasing process.