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The Used Car Factory

Name: The Used Car Factory
Address: West Jordan, US
Telephone: +18019068111
Rating: 3.7157

102 reviews

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+18019068111

Open 10:00 AM-7:00 PM now

8261 S Redwood Rd, West Jordan, UT 84088, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Utah

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ABOUT Services Excellence Summary

We Accept Trade-Ins at The Used Car Factory. You will be fairly assessed for your trade so you don't have to waste time. Do not worry, we take all types of vehicles, even if they are to be repaired. You are free to think of the value of your car for us. You can schedule a no-pressure consultation with us by calling us or going to our office. That is not all, as the items we accept include those that are not listed. Just call us, and we will assess your car to indicate the trade-in value. West Jordan, UT 84088 Hours of operation: Mon-Sat 11:00 to 8:00 pm Our doors are always open to the public, and we provide service delivery to the satisfaction of our customers. Our used car collection is accessible, and our clients can access the assistance of car financing to make their journey smooth. We offer walking tours for our customers to experience the cars they have bought.

SUMMARY Reviews Summary

Most of the customer reviews on the car dealership's website are positive, with several buyers emphasizing the quality of the customer service, efficiency of the process and complete experience. Residents have praised representatives Dre, Julio, and Andres, saying that their knowledge and friendliness have been unparalleled. Quotations from anonymous customers indicate superior interaction and service. There are multiple reviews from a single user who has praised the company's dedication to the client, stress-free service, and no-hassle purchase. Another car buyer stated how the employees, especially those who purchased the car, do anything to make them comfortable. Some customers praised the consultation and friendliness of the team. However, there were a few negative testimonials. One negative testimonial indicates that communicating is not as useful as expected. Another negative testimony discusses the presence of additional confusing information, which is challenging for the customers.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

helped me (6)

recommend (5)

great service (5)

super nice (2)

highly recommend ... (2)

recommended (2)

service was grea ... (1)

would go back (1)

no issues (1)

super helpful (1)

Cons

not recommend (5)

would not recomm ... (2)

waste your time (1)

go somewhere els ... (1)

no response (1)

horrible (1)

damages (1)