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Review Keywords Analysis

  1. US
  2. VA
  3. Alexandria
German Auto Group of Alexandria
German Auto Group of Alexandria
German Auto Group of Alexandria
German Auto Group of Alexandria

German Auto Group of Alexandria

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600 S Pickett St, Alexandria, VA 22304, USA Get Directions
4.5
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ABOUT   Services Excellence Summary

We beat any dealer prices at German Auto Group of Alexandria! With 60+ years of experience as certified dealers, we fix Mercedes Benz and BMW via scheduled maintenance and repairs. Our Alexandria, VA company has been offering superb, trustworthy, and affordable auto mechanic services for many years. We want you to leave the workshop with a smile, so we work hard and smart to fix your car and help you get on with your life. Call (703)370-2200 to book an appointment.

 

SUMMARY   Reviews Summary

The overwhelming majority of the reviews are ecstatic, emphasizing the exceptional customer service, experience, and overall satisfaction at German Auto Group. Customers and long-standing patrons express a great sense of extensive technical knowledge and exemplary citing service tendencies. Numerous customers are pleased with the mechanics when they allow them to shadow them when they repair their cars, thus improving trust and integrity. There is a continuous demand for the customers as long as the company is in existence. The typical car owners who frequent this location beyond the services are delighted after all the exercise. They offer the most cost-effective solution and have the best reviews as per their competitors. The summary demonstrates the extraordinary levels of sympathy and understanding towards the customers and that the location is conducive to customers.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (15)
highly recommend ... (7)
great service (5)
great customer s ... (5)
very professiona ... (5)
great place (2)
very knowledgeab ... (2)
helped me (2)
very friendly (2)
quality work (2)
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Cons
expensive (1)
frustrating (1)
overpriced (1)
expensive (1)

German Auto Group of Alexandria Reviews: 100. Average Rating: 4.5

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DON'T USE THIS SHOP!!! They charged me for 4 hours of labor when they had my car for 2 hours 45 minutes total! They told me their estimate was for the TOTAL JOB PRICE, not the total service cost. Charging for labor that never happened is wrong and scummy. This shop takes advantage of people. This is the first and last time I'll ever go here. You've been warned!
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