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Review Keywords Analysis

  1. US
  2. VA
  3. Alexandria
Health and Beauty for Life - HBL Spa

Health and Beauty for Life - HBL Spa

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5249 Duke St. Suite LLA, Alexandria, VA 22304, USA Get Directions
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ABOUT   Services Excellence Summary

Welcome to Health and Beauty for Life - HBL Spa, where wellness awaits you. Our wellness services are designed to help you renew your mind, body, and spirit. We offer numerous services, including massages and facials. We also have body enhancements and therapeutic treatments. Our services are personalized to meet your specific health and beauty goals. Our staff is committed and skilled, ensuring that every experience is positive and healing. We promise to make you feel your best by providing spa services that rejuvenate and refresh your mind, body, and spirit. We have a wide range of wellness services, including specialty massages and facials.

 

SUMMARY   Reviews Summary

The reviews frequently highlight the spa's overall pleasant experience and great customer service. The words consistently reflect the reviewers' enthusiasm over the spa. More than one review compliments the spa, such as stating the service and environment are both pleasant. Karla, in particular, is often singled out for her outstanding skills and customer service. The reviews also mention the spa's relaxing and clean environment, with one claiming it was so needed after a spa treatment. Most of the reviews recommend the spa, and one customer says they always get their relatives' gift cards, who always rate their face that is still at the spa. Many of the clients are so relaxed and happy after their treatment that one only says that the spa is a case gem, and one even says it is a little treasure that they have found at a walking distance. One customer acknowledges that although she has not physically been at the spa, she has gotten a full insight into the spa's offerings and also gifted many people who have highly rated the therapists and services. The customers' results are as just as excellent-based on the customer service and therapist's approach to treatments. Many clients state that the therapists' techniques are so effective and beneficial to their physical well-being, with one reviewer, who has had 18 lymphatic massages and six more, says that their swellings are down because of the therapy. All in all, the reviews point to a lovely and hidden spa, with a talented therapist and a good environment. The business also receives positive feedback as the front office must be taking appropriate personal telephone etiquette training since all the clients feel the receptionists' smile on their arrival. This ensures trust in the facility, making the customers feel secure and at ease. The rest of the reviews also touch on the spa's discounted therapy, such as holiday bookings and birthday bookings. This ensures that the spa is targeting different clients and also getting as many reviews as possible from different offers and discounts that all clients take advantage of.

 

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Pros & Cons

PROS
recommend (15)
highly recommend ... (8)
wonderful experi ... (2)
will be back (2)
great staff (2)
best experience (2)
highly recommend ... (1)
definitely be co ... (1)
good service (1)
very relaxing (1)
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Cons
no response (1)
not worth (1)
disappointing (1)

Health and Beauty for Life - HBL Spa Reviews: 60. Average Rating: 4.7

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