Back Roads Automotive
Hours:
Open 9:00 AM - 7:00 PM
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Address: 343 N Battlefield Blvd, Chesapeake, VA 23320, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Backroads strives to offer cars that are free of apology. We want to help you find the car that best suits your needs. You can rest assured that our staff is not commissioned, so you won't be pressured into a sale. Our goal is to help you find the lowest priced vehicle you will enjoy, while saving you money. CarFax has been our certified dealer since day one. We offer their Buy-Back guarantee. Our vehicles are subjected to a VA State Inspection, a comprehensive 127-point check and an oil change. All our inspections are performed by Great Bridge Muffler & Brake, a local business. There are over 40 vehicles under $10,000 on the site and many trucks below $30,000, so there's plenty of choice.
Reviews Summary
Reviewer sentiment is overwhelmingly positive for customer service and integrity at Backroads Automotive. Consistently, customers give high marks to specific sales reps, particularly Paul Huffman. His ability to listen to and address their needs was noted by several clients, and several customers mentioned that he was not pushy during the sale. One significant detail is how the staff prioritized customer service, advised customers on best choices in certain situations and were accommodating with situations that were not in the best interest of the company. Quality of the vehicles sold and post-sale service were also commended by many reviewers. Taylor and Mike, another two reps were just as positive, with Taylor in particular being singled out by almost every reviewer regarding how happy they were he was not the usual type of pushy or annoying tunning used cars. Customers have expressed a high level of trust for the dealership in these Backroads Automotive reviews, which highlights the dealership's overall trustworthiness. The reviewer shared that his warranty quickly paid for itself, highlighting that the dealership's experienced sales reps go to great lengths to make buying used cars simple and cost-effective. These very positive experiences persuaded most clients to remain loyal to the dealership and planners visits for future vehicle purchases..nextToken of assisting, huffman and taylor continually get good word from reviewers. Reachability, post-sale customer service, and several instances of going out of the way to ensure a buyer is satisfied. The positive review data show customer satisfaction as represented by Backroads Automotive site visitors.
Frequently asked questions
7 questionsWhat do Back Roads Automotive clients say about their buying experience?
Reviewers frequently highlight the team's helpfulness and lack of pressure during the buying process. Many mention staff members like Paul and Ryan for their knowledge and attentiveness, making the experience smooth and enjoyable.
Does Back Roads Automotive offer financing assistance for car purchases?
Yes, they provide credit approval assistance as part of their financing services, ensuring customers can find suitable payment plans for their vehicle purchases.
What services does Back Roads Automotive offer for vehicle purchases?
They offer vehicle sales including used cars, trucks, and SUVs; financing services like credit approval assistance; vehicle registration services such as temporary tag and title services; and warranties including extended and powertrain warranties.
How does Back Roads Automotive ensure vehicle quality?
All vehicles undergo a comprehensive 127-point check and a VA State Inspection. They also offer a Buy-Back guarantee through CarFax, ensuring customers receive reliable vehicles.
Can I get a temporary tag when purchasing a vehicle from Back Roads Automotive?
Yes, they provide temporary tag services as part of their vehicle registration offerings, making the purchase process more convenient for customers.
What do customers say about the staff at Back Roads Automotive?
Customers consistently praise the staff for being friendly, knowledgeable, and patient. Many reviewers specifically mention Paul and Ryan for their exceptional service and ability to simplify the buying process.
Where is Back Roads Automotive located?
343 N Battlefield Blvd, Chesapeake, VA 23320, USA
Location & directions
Chesapeake, VirginiaBack Roads Automotive
Car Dealer
Address
343 N Battlefield Blvd, Chesapeake, VA 23320, USA
Hours
Open 9:00 AM - 7:00 PM
Back Roads Automotive Reviews · 4.6 average
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