Back Roads Automotive
Hours:
Closed Now
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Address: 343 N Battlefield Blvd, Chesapeake, VA 23320, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Backroads strives to offer cars that are free of apology. We want to help you find the car that best suits your needs. You can rest assured that our staff is not commissioned, so you won't be pressured into a sale. Our goal is to help you find the lowest priced vehicle you will enjoy, while saving you money. CarFax has been our certified dealer since day one. We offer their Buy-Back guarantee. Our vehicles are subjected to a VA State Inspection, a comprehensive 127-point check and an oil change. All our inspections are performed by Great Bridge Muffler & Brake, a local business. There are over 40 vehicles under $10,000 on the site and many trucks below $30,000, so there's plenty of choice.
Reviews Summary
Reviewer sentiment is overwhelmingly positive for customer service and integrity at Backroads Automotive. Consistently, customers give high marks to specific sales reps, particularly Paul Huffman. His ability to listen to and address their needs was noted by several clients, and several customers mentioned that he was not pushy during the sale. One significant detail is how the staff prioritized customer service, advised customers on best choices in certain situations and were accommodating with situations that were not in the best interest of the company. Quality of the vehicles sold and post-sale service were also commended by many reviewers. Taylor and Mike, another two reps were just as positive, with Taylor in particular being singled out by almost every reviewer regarding how happy they were he was not the usual type of pushy or annoying tunning used cars. Customers have expressed a high level of trust for the dealership in these Backroads Automotive reviews, which highlights the dealership's overall trustworthiness. The reviewer shared that his warranty quickly paid for itself, highlighting that the dealership's experienced sales reps go to great lengths to make buying used cars simple and cost-effective. These very positive experiences persuaded most clients to remain loyal to the dealership and planners visits for future vehicle purchases..nextToken of assisting, huffman and taylor continually get good word from reviewers. Reachability, post-sale customer service, and several instances of going out of the way to ensure a buyer is satisfied. The positive review data show customer satisfaction as represented by Backroads Automotive site visitors.
Frequently asked questions
6 questionsWhat do Back Roads Automotive clients say about the work?
Clients frequently praise the team's honesty, transparency, and the no-pressure sales environment. Reviewers highlight the friendly and knowledgeable staff, particularly mentioning Ryan, Paul, and Taylor for their exceptional customer service and support throughout the buying process.
Does Back Roads Automotive provide financing assistance for car loans?
Yes, they offer credit approval assistance as part of their financing services, ensuring customers can find the best payment plans for their needs. This support is appreciated by clients who may have challenging credit histories.
Does Back Roads Automotive offer warranties with their vehicles?
Yes, they provide various warranty options, including extended warranties, powertrain warranties, and bumper-to-bumper warranties, ensuring customers have peace of mind with their vehicle purchases.
How does Back Roads Automotive ensure vehicle quality?
All vehicles undergo a comprehensive 127-point check, VA State Inspection, and an oil change. This thorough inspection process is performed by Great Bridge Muffler & Brake, ensuring reliability and safety for customers.
Can I get help with vehicle registration at Back Roads Automotive?
Yes, they offer vehicle registration services, including temporary tag service, title service, and license plate service, making the process easier for their customers after purchasing a vehicle.
Where is Back Roads Automotive located?
343 N Battlefield Blvd, Chesapeake, VA 23320, USA
Location & directions
Chesapeake, VirginiaBack Roads Automotive
Car Dealer
Address
343 N Battlefield Blvd, Chesapeake, VA 23320, USA
Hours
Closed Now
Back Roads Automotive Reviews · 4.6 average
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